Swimming Pool Assistant Manager

Overview

7 positions available

The Assistant Swimming Pool Manager supports the Pool Manager in overseeing daily pool operations to ensure a safe, efficient, and positive experience for patrons and staff. Responsibilities include opening and closing the facility, monitoring and balancing pool chemicals, supervising lifeguard staff, and assisting with or leading staff meetings as needed. This role also involves addressing patron questions or concerns, resolving issues calmly and professionally, supporting staff scheduling and coverage, and stepping in during busy periods or emergencies to maintain safety and service standards.

Ideal candidates are reliable, proactive, and able to remain calm under pressure while taking initiative when needed. Prior lifeguarding or aquatics experience is preferred, along with experience supervising peers or working in a customer service environment. Strong communication and conflict-resolution skills are essential. This position is well-suited for individuals interested in building leadership and aquatics management experience, particularly those considering future careers in recreation, public service, or supervisory roles.

• Basic principles and practices of safety in an aquatic facility.
• Operation, services, and activities involved in an aquatic facility.
• Basic principles of leading and training staff (preferred).
• Customer service principles.

• Swim proficiently.
• Work a variety of shifts including weekends, nights, and holidays as needed.
• Interpret and explain City recreational policies and procedures.
• Reconcile and safeguard money collected at an aquatic facility.
• Make decisions quickly and use good judgment.
• Routinely demonstrate the City of Casper core values.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Maintain a neat and professional appearance.
• Communicate effectively verbally and in writing.
• Follow written and verbal instructions and direction.
• Follow all City safety rules and procedures and immediately report all accidents/incidents or unsafe conditions to a supervisor.

• Working enthusiastically with groups of children and adults.
• Basic math.
• Providing customer service.
• Operating in a courteous, knowledgeable and tactful manner with customers, parents, staff and the general public.

• Must be at least 16 years of age.

• High school diploma or equivalent (G.E.D.) preferred.

• One (1) season of experience as a Lifeguard and/or Swim Instructor at the Casper Family Aquatics…