Event Manager Ford Wyoming Center

Overview

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

The Event Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event; hire, train, schedule and supervise all event staff; oversee building security and interact with local public safety officials to ensure events run smoothly; coordinate communication between event staff/security and delegate assignments; be responsible for and ensure overall customer and lessee satisfaction and experience.

This role pays an annual salary of $55,000 to $60,000.

Benefits for Full-Time roles:
Benefits:
Health, Dental, and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

This position will remain open until June 5, 2026.

Formerly the Casper Events Center
, the venue was renamed to the Ford Wyoming Center in January 2021. The Center is a 28,000-square-foot multi-purpose facility, built high on a hill overlooking the city of Casper, Casper Mountain, and the scenic Platte River Valley. Funded entirely by the City’s portion of an optional 1% sales tax, the venue opened on April 17, 1982. The arena features a horseshoe-shaped seating bowl with 8,000 seats.

The Ford Wyoming Center hosts a variety of different events each year, including concerts, sporting events, family shows, trade shows, competitions, religious services, bull-riding competitions, commencement ceremonies, lectures, and political rallies, among other corporate and community events. The arena is host to the Wyoming High School Basketball, Volleyball, and Wrestling Tournaments, the Wyoming High School Art Symposium, Wyoming High School Marching Band Competition, and Wyoming High School Spirit and Cheer Competition.

The venue has been home of the College National Finals Rodeo each June since 2001.

• Advance, plan, service, and supervise all events.
• Plan, direct and evaluate the work of subordinates.
• Provide leadership and guidance for event personnel.
• Analyze challenges, identify alternative solutions, and project consequences of proposed actions, and implement recommendations in support of organizational objectives.
• Communicate clearly and concisely in the English language, both orally and in writing.
• Establish and maintain effective working relationships with lessees/clients, co-workers, part-time staff, contractors, patrons/public, and municipal officials.
• Work a flexible schedule, including long nights, early mornings, weekends & holidays as needed.
• Complete all duties with a customer service focus through teamwork & dedication to Oak View Group’s principles.
• Assist in the preparation of the building to meet the requirements of upcoming events/shows.
• Assist with the completion of pre-show event financial estimates.
• Assist with the completion of post-show event settlements.
• Advise lessees on services available from independent contractors for events.
• Recruit, train, and supervise event & security staff.
• Create work schedules for event & security staff, delegate assignments, and review performance/results.
• Function as a liaison between users of the facility and the facility staff.
• Recommend and evaluate required event staffing levels.
• Coordinate communication between building staff and show staff during load-in and load-out.
• Investigate and resolve event-related complaints in a professional manner, ensuring customer satisfaction.
• Maintain equipment (radios, metal detection wands, etc.) for all event and security staff.
• Make hospitality arrangements as needed.
• Communicate with municipal officials, including police, fire, and medical services, event staff, and the public to ensure the security of patrons and that events run smoothly.
• R…