Police Records Clerk

Join the Casper Police Department as a Police Records Clerk and play a vital role in supporting public safety in our community.

Full-Time Monday - Friday.

The City of Casper is seeking a detail-oriented, customer-focused professional to serve as a Police Records Clerk with the Casper Police Department. This position plays a critical behind-the-scenes role in supporting law enforcement operations and ensuring accurate, timely access to police records for officers, city staff, and the public.

• Assemble, code, file, and distribute police reports and related documentation
• Enter and maintain data in department databases
• Respond to records requests and general inquiries from the public
• Process and reconcile payments in accordance with City standards
• Operate modern office equipment and law enforcement record systems
• Maintain strict confidentiality and apply department policies and procedures

• High school diploma or GED required
• At least six (6) months of clerical or administrative support experience preferred
• Proficiency with Microsoft Office and standard office software
• Strong data entry, organization, and communication skills
• Ability to learn legal terminology and apply police procedures
• Professional, courteous demeanor and commitment to customer service

This is an excellent opportunity for someone who values public service, thrives on organization and accuracy, and wants to contribute to the safety and well‑being of the Casper community.

Incumbents are responsible to providing routine, standard clerical support to the City’s Police Department.

• Assembles, codes, types, records, and files a wide variety of police records, reports, and materials including reports, charging documents, citations, traffic reports, attachments, memos, letters, and warrants.
• Responds to requests for information; answers routine questions; takes and transmits messages.
• Enters information into applicable databases and/or other computerized systems to collect and maintain records in assigned area of responsibility.
• Sorts, files, copies, produces, and distributes crime reports, traffic reports, charging documents, citations and other information to appropriate personnel.
• Performs various routine clerical duties utilizing office equipment to include; making photocopies, faxing documents, and operating a teletype terminal networked with LETS.
• Receives and verifies payments, processes and maintains related records to reconcile and follow City standards relating to accounts receivable tasks.
• Provides general customer service and communicates with the public regarding fees, policies, rules and general information about the department.
• Represents the City of Casper by responding to the public, citizens, its employees, and others in a prompt, professional, and courteous manner while continuously maintaining a positive customer service demeanor.
• Performs other duties of a similar nature or level.

• Modern computer software programs such as Microsoft Office.
• Customer service principles.
• Basic record keeping and file management principles.

• Routinely demonstrate the City of Casper core values.
• Follow all City safety rules and procedures and immediately report all accidents/incidents or unsafe conditions to a supervisor.
• Learn basic legal terminology and basic civil, criminal and traffic codes.
• Learn and apply database management principles.
• Correctly interpret and apply the police policies and procedures.
• Explain processing and respond to requests and inquiries from the general public.
• Assist with preparation and distribution of reports.
• Organize records in an easily retrievable fashion.
• Operate a variety of modern office equipment and tools.
• Work on a variety of tasks simultaneously.
• Maintain confidentiality.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Follow written and verbal instructions and direction.
• Maintain a neat and professional appearance.
• Communicate effectively verbally and in writing.
• Establish and maintain effective working relationships with those contacted in the course…