Business Office Coordinator

General Description

The Business Office Coordinator I serves in an executive-level administrative role designed to oversee clerical, fiscal, and temporary staff while managing daily office operations. This position is vital for achieving department objectives by ensuring efficient human resources (HR) administration, facility maintenance, and vehicle fleet management.

• Competitive Compensation
• Health, Dental, and Vision Insurance
• State Retirement Plan
• Paid vacation, sick leave, and holidays

Michelle Johnson / michelle.johnson

• Manages the operations of the office: duties may include performing licensing functions, administrative functions, examination, fiscal, human resources, legal, or any combination of the above.
• Reviews and recommends approval, disapproval or renewal for various occupational groups.
• Evaluate the program to provide recommendations for enhancements.
• Researches and analyzes data.
• Creates reports.
• Recommends project enhancement based on research results.
• Research issues using statutes, rules, and regulations.
• Provides input on and prepares policy and procedure manuals.
• Manages Human Resources and HRM Payroll System.
• Assures appropriate and optimum use of the department's resources through knowledge and experience.
• Updates and makes changes to specific databases and utilizes the databases for reports, projects, and research assignments.
• Provides information and creates reports.
• Assists in the planning and implementation of new projects and procedures; reviews new data to help implement new ideas.
• Researches, drafts, monitors, and maintains systemic plans and records for programs/projects.
• Assists with the preparation of files in litigious situations.
• Provides answers or information to public requests.
• Act as liaison between boards, their licensees, the general public, and federal, state, and local government entities.
• Provide direct supervision for six or more positions, including support and fiscal staff. Duties include conducting performance reviews, developing work schedules, assigning tasks, and resolving personnel or customer issues.
• Assist HR tasks for a staff of over 70 employees, such as coordinating recruitment, conducting new hire orientations, and providing information on benefits like health insurance, retirement, and payroll deductions.
• Oversee the authorization of social service and childcare payments, manage vendor payment processes, and handle burial authorizations.
• Act as the office manager, coordinating building maintenance (e.g., HVAC, plumbing, janitorial services) and troubleshooting office equipment like phone systems, printers, and copiers. This also includes updating emergency plans and scheduling fire drills.
• Schedule service, repairs, and accident-related maintenance for eight state vehicles, while recording and submitting monthly mileage reports.

Preference may be given to those who have proficiency in multiple computer programs, office equipment, and knowledge of agency rules, personnel regulations, and fiscal operations.

• Knowledge of Agency rules and regulations.
• Knowledge of working of the state government.
• Knowledge of State statutes.
• Knowledge of agency mission.
• Knowledge of the administrative process.
• Knowledge of principles of customer service and process improvement.

Education: Bachelor's Degree (typically in Business)

Experience: 0-2 years of progressive work experience (typically in Business)

OR

Education & Experience Substitution: 3-5 years of progressive work experience (typically in Business)

Certificates, Licenses, Registrations: None

The role involves managing competing priorities in a high-traffic environment with a large volume of incoming calls. The most complex challenge is the multiplicity of duties, requiring the coordinator to switch daily between clerical supervision, HR, fiscal operations, and facility maintenance.

• FLSA: non-exempt
• All positions within the Department of Family Services will require a background check, including the taking of fingerprints, which will be completed through the Wyoming Department of Criminal Investigation, the Department of Family Services, and the Federal Bureau of Investigation, for every successful applicant.

049-Department of Family Services - Social Services Division

to view the State of Wyoming Classification and Pay Structure.

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The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.