Site Technology Liaison - Villago
Listed on 2026-03-06
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IT/Tech
IT Support, HelpDesk/Support
Site Technology Liaison - Villago (11622)
Casa Grande Elementary School District Innovation & Technology - Casa Grande, Arizona Open in Google Maps
This job is also posted in Casa Grande Elementary School District 4
Job DetailsJob : 5566344
Final date to receive applications: Posted until filled
Posted: Mar 03, 2026 7:00 AM (UTC)
Starting Date: Immediately
Job DescriptionThe job of the site Technology Liaison is to manage site technology inventory, provide site-based basic troubleshooting for students, staff, and classroom devices and accounts; and provide training and documentation support to build knowledge and capacity of school site staff.
This job reports to the IT Manager.
Essential functions include: assesses malfunctions to computer hardware and software at assigned school site(s)
- Performs basic troubleshooting for all end user devices at assigned school site(s) to streamline the process for efficiency and increasing uninterrupted instructional time and escalates to IT helpdesk and/or technicians, when necessary
- Provides student helpdesk support, including but not limited to, assisting teachers and students with student account management-SSO system access, password resets, badge printing and assessing damaged hardware
- Provides follow-up to IT work orders to ensure resolution of reported issues; conducts regular operational and safety checks of site technology and reports immediate operational and/or safety issues to the appropriate department for resolution
- Manages site technology inventory using IT asset management system, including check in and out of devices to end users and assists with annual inventory and surplus processes
- Provides back-up service for District Helpdesk when additional assistance is needed collaborates with District Helpdesk, IT User Support Technicians, IT Manager and Network Administrator to ensure high levels of customer service
- Collaborates with the Digital Learning Coordinator and the Director of Digital Learning & Strategy in order to train and assist teachers and staff to help build knowledge and capacity in using and troubleshooting devices
- Attends meetings and professional development classes and seminars, as needed.
Job related experience is desired.
Requirements include:
High School diploma or equivalent, Pre-employment Proficiency test and Criminal Justice Fingerprint/Background Clearance.
This is a 12-month position.
Position Type: Full-Time
Salary: $17.71 Per Hour
Job Categories:
Support Staff >
Computer Support
- Stacy Howell , Director of Talent Acquisition & Employee Services
- 220 W. Kortsen Road
- Casa Grande, Arizona 85122
- Phone:
- Email: stacy.howell
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