Benefits Specialist

Shifts:

7:00am – 3:30pm OR 11:30am – 7:00pm

Our client is looking for a bilingual (English/Spanish) HR Specialist to provide high-touch, on-site support for employees in a fast-paced manufacturing/operations environment
. This role is heavily focused on benefits administration, HR case management, employee guidance, and frontline support
.

• Serve as the first point of contact for employee HR/benefits questions (walk-ups + scheduled support)
• Manage and resolve HR cases using a ticketing/case management system
  , escalating complex issues when needed
• Assist with onboarding and offboarding
  , including documentation and benefits enrollment/termination steps
• Provide HR policy and benefits education to employees in both English and Spanish
• Maintain accurate and confidential employee records within HR systems
• Support ongoing improvements to HR processes, FAQs, and knowledge base resources
• Run and update basic HR reports and tracking logs using Microsoft Excel

• 2+ years of HR experience
  , including benefits administration
• Fluent in English and Spanish (spoken + written)
• Ability to work 100% onsite in Casa Grande, AZ
• Strong comfort working in a high-volume, employee-facing environment

• Excellent organization and time management across multiple priorities
• Strong communication and interpersonal skills with a diverse workforce
• High level of discretion handling confidential information
• Ability to work independently while collaborating closely with HR partners and vendors
• Service-first mindset (empathy, clarity, follow-through)

This is an onsite role supporting one of two shifts:

• 7:00 AM – 3:30 PM
• 11:30 AM – 7:00 PM

• Timely and accurate resolution of HR tickets within SLAs
• Strong accuracy in benefits and HR processing
• Positive employee experience and communication quality
• Consistent attendance and reliability on shift