More jobs:
Call Center Operator
Job in
Casa Grande, Pinal County, Arizona, 85122, USA
Listed on 2026-02-08
Listing for:
SUN LIFE FAMILY HEALTH CENTER INC
Full Time
position Listed on 2026-02-08
Job specializations:
-
Healthcare
Healthcare Administration
Job Description & How to Apply Below
Patient Support - Connect, Schedule, and Care!
We're looking for a Call Center Operator to do more than answer calls-they schedule appointments, assist patients, and support providers every day.
What You'll Do:
- Answer calls, schedule appointments, and coordinate care across Family Practice, Pediatrics, and OB/GYN
- Assist patients with portal registration, refill requests, and general questions
- Route calls, take messages, and provide personalized support to patients and providers
- Ensure accurate patient information and maintain HIPAA compliance
- Support staff with scheduling overflow and special patient needs
- Comfortable using multi-line phone systems
- Bilingual (English/Spanish) preferred, but not required
- Computer literate, organized, and able to thrive in a fast-paced environment
- High School diploma or equivalent
- Experience using multi-line phone systems
$16.50/hour flat + opportunity for bonus if call metrics are met or exceeded
Why You'll Love Working Here:
- Great Company Culture - supportive, collaborative team
- Work/Life Balance - work stays at work!
- Time Off - 2 weeks PTO, 10 paid holidays, and sick time
- Health Benefits - medical (HSA/FSA), dental, vision, life, short- & long-term disability
- Future Planning - 403(b) retirement plan
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