Field Service Technician

Join to apply for the Field Service Technician I role at Toshiba Business

Imagine traversing the Morrisville, NC and being the hero in every office you step into. You will be the answer to clients daily, bringing innovative solutions for our print‑management needs.

As the Field Service Technician, you will be instrumental in delivering these solutions through maintaining, servicing, and repairing office equipment (black‑and‑white, color, and multifunction devices) at customer locations throughout the territory. You will also gain valuable insight into different business units, developing your skills and advancing your career in the process.

• Providing maintenance, service, repairs, and training efficiently and effectively
• Diagnosing equipment issues and carrying out installations and upgrades
• Making modifications, removing old units, and retrofitting existing hardware
• Completing field calls according to priority while practicing good time management
• Continuously enhancing your technical skills for field assignments
• Rebuilding components at the shop

• High School Diploma or GED
• Ability to lift 50 lbs.
• A minimum of one year of experience in technical repair and service of copier/office equipment or related systems
• Advanced education or certification in relevant areas can be used to meet experience requirements
• Demonstrated experience with document management, MFP, and print devices
• Good customer service skills; ability to multitask, prioritize, and work independently
• A valid driver’s license and auto insurance coverage for company business

• Group health coverage (medical, dental, & vision)
• Employee Assistance Programs
• Pre‑tax spending accounts
• 401(k) plan
• Pet insurance
• Company‑provided life insurance
• Employee discounts
• Generous paid holiday, vacation, and sick/personal business/volunteer days

Toshiba America Business Solutions is an equal‑opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email Accommod to request an accommodation.