Sales Insights & Operations Manager, AIR

Chiesi USA overview

Based in Parma, Italy, Chiesi is an international research-focused biopharmaceutical group with 90 years' experience, operating in 31 countries. More than 8,000 employees across the group are united by a singular purpose: promoting a healthier world for our people, patients, and the planet. This is what drives us as we research, develop, and market innovative drugs across our main therapeutic areas.

Discover more here.

At Chiesi we are thinking generations ahead, driving sustainable innovation with purpose. This fosters a culture of reliability, transparency, and ethical behaviour at every level. As a Benefit Corporation and a certified B Corp, we have embedded sustainability in our bylaws and continuously measure our impact.

Diversity, inclusion, and equal opportunity are at the heart of who we are. We believe our differences make us stronger. We are a vibrant ecosystem of passionate, talented individuals united by strong values, each bringing unique perspectives that help us to continuously challenge the status quo for the better.

This is what you will do

The Manager, Sales Insights is a member of the Business Excellence team that partners closely with Sales, Marketing, Market Access, and Customer Experience teams. This role is critical to driving the effectiveness of our AIR Field Force by providing actionable insights and analytics, optimizing territory alignment, in support of our Respiratory Sales Force. The ideal candidate possesses a deep understanding of the pharmaceutical market dynamics, strong analytical skills, and a passion for staying ahead of industry trends.

The Sales Insights team serves as an internal consultant to Sales and Brand leadership and helps them make informed strategic decisions through analytic guidance and insights. This role will also serve as a liaison across internal teams to ensure alignment and seamless execution of strategies supporting the AIR product launch.

You will be responsible for:

• Act as a liaison between Sales, Marketing, and other business units to facilitate communication, resolve issues, and ensure coordinated efforts for AIR product launch initiatives.
• Analyze sales data, market trends, territory level performance, and competitive intelligence to provide actionable insights that drive sales strategies and performance. Work closely with the Sales Force to identify opportunities for growth and optimize sales tactics. Identify key opportunities and enhance salesforce effectiveness.
• Lead efforts to optimize territory alignment by analyzing sales potential, customer segmentation, and geographic considerations. Ensure that territories are structured to maximize coverage and efficiency, driving overall sales productivity.
• Work closely with Sales, Marketing, Finance, and IT teams to ensure data-driven decision-making across the organization. Provide insights that help these teams align their strategies and achieve business goals.
• Develop and maintain reporting tools, dashboards, and other analytical resources that provide sales teams and leadership with real-time, actionable data. Ensure that these tools are user-friendly and tailored to the needs of the business.
• Continuously seek opportunities to improve sales processes through data-driven insights, automation, and technology. Champion best practices in data management, reporting, and analytics.

You will need to have

• Bachelor's degree in business, marketing, analytics, life sciences, or a related field.
• Minimum 5 years in pharmaceutical or biotechnology insights, analytics, or sales operations.
• Strong understanding of pharmaceutical sales processes, territory management, and field force optimization.
• Demonstrated ability to analyze data, identify operational needs, and implement improvements.
• Advanced Excel skills and experience with BI tools (Tableau, Power BI); strong command of MS Office Suite.
• Ability to connect analytics to business objectives and influence decision-making.
• Excellent interpersonal skills to work cross-functionally and serve as a liaison between teams. Manage and streamline field communications to ensure clarity and alignment. Translate complex data…