Cocktail Lounge Attendant

Responsibilities

• Provide a high level of customer service at all times.
• Anticipate resident’s needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day.
• Maintain complete knowledge of cocktail lounge and restaurant(s) operations and proper table set up and dining venue dress code.
• Serve residents and guest’s meals and beverages as requested.
• Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving.
• Adhere to Quality Enhancement standards and standard food safety practices.
• Properly store, use, and handle chemicals using the proper PPE and safety measures as laid out in the manufacturer’s instructions, the chemicals’ Safety Data Sheets (SDS), and Company standards.
• Maintain knowledge of the characteristics and description of every wine and beverage available.
• Maintain complete knowledge of Toast and/or Point Of Sale (POS) systems, as well as manual systems.
• Process payments through the POS system(s).
• Adhere to all cash handling and credit policies/procedures.
• Ensure that all drink orders are accurately rung into the POS system.
• Maintain complete knowledge of all menu items, prices (when applicable), preparation method/time, major ingredients, and quality standards of taste, appearance, texture, serving temperature, portion size, and method of presentation.
• Set tables in accordance with Company standards.
• Open and close Cocktail Lounge according to checklists.
• Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended.
• Wash and sanitize glassware, cups, flatware, and other service wares as needed.
• Monitor and maintain cleanliness, sanitation, and organization of the bar top, tables, service areas, and the overall appearance of the Cocktail Lounge to ensure a consistently inviting environment for guests.
• Clearly communicate last call at the designated closing time to guests and servers.
• Legibly document designated items on the waste log.
• Prepare and serve a variety of coffee drinks, teas, and other beverages to customers according to their preferences.
• Operate espresso machines, coffee grinders, and other equipment to brew and prepare barista-style beverages.
• Complete temperature logs and par stock lists on a daily basis.
• May perform other duties as needed and/or assigned.

• One (1) or more years of customer service experience.
• Must be twenty one (21) years of age or older if required by applicable law.
• Basic Computer skills including proficiency in Microsoft Word and Excel.
• TIPS or other alcohol service training, and food handlers certificate where applicable.
• Strong organization, multi-tasking, time management, and customer service skills.
• Strong communication skills, both written and verbal.
• Must successfully complete all Atria specified training programs.

We create communities where employees thrive in their work, helping our residents thrive in their homes.

• Paid holidays and PTO
• Employees may receive annual anniversary rewards dependent on classification, starting at $500 for Full Time employees
• Employees may be eligible to receive an Annual Scores Reward of $500 (Full Time) or $250 (Part Time) based on community survey results
• Benefits package also includes Health, Dental, Vision, and Life Insurance
• Retirement Savings Plan / 401(k) employer match
• Tuition reimbursement (U.S Based Communities)
• Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location

Apply now to join Atria Senior Living. It’s Easy to Apply Online: select the Apply Now button on the job that interests you and plan on taking 5–10 minutes to complete the application.