Banquet Server

Job Details

Job Location
: NC The Umstead Hotel and Spa - Cary, NC 27513

Position Type
:
Full Time

Job Shift
:
Flex AM/PM

The banquet server will serve the guests needs by providing exceptional knowledge of food & beverage menu items, as well as, information regarding preparation methods. They also assist in set‑up of linen, china, glass, silver, and buffets/ food displays for each function in accordance with The Umstead Hotel standards.

* pay range includes tips*

Pay starts at $7.50/hour plus a percentage of the banquet service charge

The basic functions of this position are:

• Report to work at the scheduled time, neatly groomed and in a clean uniform.
• Participates in the service and removal of food during banquet functions by offering pre-determined menu selections to each table; maintaining knowledge of each selection's, origin, taste, and preparation method; communicating guest orders including any special needs or requests to the kitchen; checking completed kitchen orders with the guest's original order; transporting items to the guest table in a timely manner to ensure proper food quality and making self available to guests, clients, and group contacts to ensure satisfaction.
• Setting up, maintaining, inventorying and breaking down all beverage breaks and food buffets/ food displays
• Setting up of linen, china, glass, silver, for each function according to the banquet event order.
• Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.
• Being able to consistently perform tasks within a given time frame to insure all event components are setup on time.
• Being able to consistently perform tasks with little direct supervision.
• Maintain the back of the house cleanliness and safety
• Comply with The Umstead Hotel & Spa Vision and Values.
• Work harmoniously and professionally with co-workers and supervisors.
• In addition, other duties may be required as directed by your Manager.

• High School education or equivalent required
• 1-2 years banquet or restaurant server experience in an upscale hotel, restaurant, or country club. Previous four or five star banquet serving experience preferred.
• Must be able to work a flexible shift that includes nights, weekends and holidays
• Must be able to continuously stand/ walk a minimum of 8 hours
• Must be able to lift and carry up to 20 lbs. over the course of a shift.
• Must be able to bend, kneel, push and pull over the course of a shift.
• Ability to read, write and communicate effectively in English, both written and oral.
• All employees must maintain a neat, clean and well-groomed appearance per The Umstead Hotel standards.
• Will be occasionally required to perform job functions outdoors and be exposed to sun, heat, humidity and other element

Full Time Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Weekend availability