Pastry Manager

PASTRY MANAGER

The job description of a pastry supervisor in a production facility is to oversee the day-to‑day operations of the pastry department/bakery, ensuring the production of high‑quality baked goods, leading staff, maintaining inventory, and delivering excellent customer service. This role requires strong leadership, organizational skills, and a passion for baking. As a pastry supervisor, you will be part of a small energetic team who pride themselves on preparing the products they are baking and providing the highest levels of customer service.

• Lead the daily production of pastry/baked goods, ensuring quality and consistency.
• Suggest standard operating procedures (SOPs) for baking processes when needed.
• Help manage opening/closing procedures for all shifts, ensuring the pastry department is ready for business and properly secured at the end of the day.

• Supervise pastry staff.
• Help manage work schedules, assign duties, and monitor staff performance.
• Foster a positive and productive work environment, addressing any issues or conflicts that arise.

• Monitor inventory levels of ingredients, packaging, and supplies, placing orders as necessary to avoid shortages.
• Conduct regular inventory checks and manage waste to minimize costs.
• Maintain relationships with suppliers.

• Ensure all products meet company standards for taste, appearance, and freshness.
• Implement quality control checks throughout the baking process.
• Address any customer complaints or feedback regarding product quality.

• Ensure the pastry department complies with all health and safety regulations, including food safety standards.
• Conduct regular inspections to maintain a clean and safe working environment.
• Help provide training staff on proper hygiene and safety practices.

• Proven experience as a pastry/bakery supervisor/lead or in a similar role within the food industry for at least 3 years.
• Strong knowledge of baking techniques, recipes, mixes, and food safety standards.
• Excellent leadership and team management skills.
• Strong organizational and time management abilities.
• Exceptional communication skills.
• Ability to work in a demanding environment and handle stress effectively.
• Flexibility to work early mornings, night shifts, weekends, and holidays as needed.

A degree in Culinary Arts, Business Management, or a related field preferred.

• Certification in food safety is a plus.

• Ability to bend and lift 50 lbs.
• Ability to stand on your feet for extended periods of time.

• Medical Insurance
• Dental/Vision Coverage
• Long Term/Short Term Disability
• Employee Life Insurance and Accidental Death & Dismemberment
• Paid Time Off
• Other Great Perks (Free Bread, EAP, store discounts, meal discounts)