Help Desk Analyst
Job in
Cary, Wake County, North Carolina, 27518, USA
Listed on 2026-02-28
Listing for:
Red Oak Technologies
Full Time
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support, Systems Analyst
Job Description & How to Apply Below
Since 1995, Red Oak Technologies has been a trusted partner in the tech industry, delivering innovative talent solutions that drive progress. We specialize in quickly acquiring and efficiently matching top-tier professional talent with clients in immediate need of highly skilled contract, permanent or project management based resources.
NOTE:
If selected for this position, you are required to perform ALL work onsite
MacOS troubleshooting experience REQUIRED.
Additional Preferred Skills- Knowledge of ITIL standard methodologies such as the difference between Incident, Problem, and Change
- Ticketing System is Service Now.
- Technical Support, 2+ years, Is Required
- Written Communication, 2-5 years, Is Required
- Mac OS X, 2-5 years, Is Required
- Time Management, 2-5 years, Is Required
- Communication Skill, 2-5 years, Is Required
- Problem Solving, 2-5 years, Is Required
- iOS 2-5 years, Is Required
** Candidates must be able to work onsite at client, 5 days a week**
Red Oak Five (Core Values):
Relationships First | Exceptional Quality and Service | Unwavering Integrity and Trust | Be Easy To Do Business With | Respect Everyone
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