Collections Specialist

Description We are looking for a skilled Collections Specialist to join our team in Cary, North Carolina. This long-term contract position requires a detail-oriented individual who can effectively manage accounts receivable, reduce outstanding balances, and contribute to cash flow optimization. The role offers an opportunity to streamline processes, collaborate with internal teams, and ensure the financial health of the organization.

Responsibilities:

- Manage a portfolio of customer accounts, ensuring timely payment of invoices and reducing overdue balances.

- Implement strategies to improve collections performance and minimize the aging of accounts receivable.

- Review aging reports regularly to identify trends, risks, and priority accounts requiring immediate attention.

- Investigate and resolve payment delays, billing disputes, and discrepancies by coordinating with internal departments.

- Maintain detailed documentation of collection efforts, customer interactions, and resolution outcomes.

- Prepare weekly and monthly reports highlighting collections performance, cash receipts, and aging trends.

- Recommend improvements to collections policies and procedures to enhance efficiency and effectiveness.

- Develop standardized collections processes and documentation to support team operations and future system enhancements.

- Collaborate on finance initiatives aimed at optimizing cash flow and refining accounts receivable processes. Requirements - Associate's degree in Finance, Accounting, Business, or a related field.

- Minimum of 5 years of experience in accounts receivable or collections, preferably in a dynamic or complex environment.

- Proven track record in successfully managing cash collections and reducing aged receivable balances.

- Solid understanding of accounts receivable aging, credit and collections practices, and cash flow management.

- Exceptional communication and negotiation skills for effective interactions with customers and team members.

- Strong analytical abilities to interpret financial data, identify trends, and propose actionable solutions.

- Proficiency in collections-related processes, including commercial and consumer collections, billing, and accounts receivable systems.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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