Professional Front Desk Receptionist; Client-Facing, Administrative Support

Are you a Front Desk Receptionist or administrative professional with at least two years of experience in a client‑facing office role? Do you take pride in being the first friendly, professional point of contact while also keeping the administrative details running smoothly behind the scenes?

Carolina Family Estate Planning is seeking a Front Desk Receptionist to serve as the welcoming face of our firm and provide essential administrative and operational support to our attorneys and staff. If you enjoy working with people, staying organized, and contributing to a professional team environment, we invite you to explore a career with us.

This position offers an hourly pay range of $18-$20 per hour
, commensurate with experience, and is classified as non‑exempt
. In addition to competitive pay, we offer a comprehensive benefits package, including medical, dental, vision, and life insurance coverage, matching contributions to tax‑deferred retirement savings, and paid time off accrued from Day One. We also provide 12 paid holidays annually and offer comprehensive estate planning services as an employee benefit.

Carolina Family Estate Planning is a distinguished woman‑owned law firm based in Cary, NC, dedicated to empowering individuals and families through education, comprehensive estate planning, estate administration, and related legal services.

Our firm is guided by core values of integrity, proactivity, accountability, teamwork, innovation, and a commitment to personal and professional thriving. These values have helped us become one of the fastest‑growing law firms in the country, year after year. We are proud of the culture we’ve built and the meaningful work we do for our clients.

As a Front Desk Receptionist, your day begins by ensuring the front office is welcoming, organized, and ready to support both clients and staff. You will greet clients and visitors, answer and route phone calls, manage scheduling needs, and support daily administrative operations.

Throughout the day, you will assist attorneys and staff by preparing correspondence, organizing and maintaining documents, and completing printing and assembly of client materials. You will work closely with team members to keep workflows moving smoothly and ensure clients feel supported, informed, and confident in their experience with our firm.

Schedule:

Full‑time. Office hours are 8:30 a.m. to 5:00 p.m., Monday through Friday.

Location:

Fully on‑site at our Cary, NC office.

• Minimum of 2 years of experience in a receptionist, administrative, or client‑facing office role in a medical or professional office
• High school diploma or equivalent required
• Strong customer service and communication skills
• Highly organized with strong attention to detail
• Comfortable using standard office technology, including phones, computers, printers, and scanners
• Professional demeanor and ability to maintain confidentiality at all times
• Desculating
• Computer proficiency, prefer Google Workspace experience

At Carolina Family Estate Planning, we believe that the right people in the right roles make all the difference. We are committed to creating a respectful, supportive, and professional workplace where team members can do meaningful work and continue to grow.

We prioritize the safety and security of our clients and employees. As part of our onboarding process, candidates selected for hire may be required to undergo a background check.

As part of our hiring process, candidates for this position will be asked to complete a brief assessment through Predictive Index. You will receive an email with a link to the assessment shortly after submitting your application. Completion of this assessment is required to move forward in the selection process. If you do not receive the email within 24 hours, please check your spam or promotions folder or contact .

Ready to join a professional, growing firm where your work truly matters? Applying is simple and mobile‑friendly. Start by completing our quick, 3‑minute initial application process.