Research Support Manager

Overview

The Research Support Manager will support the management and maintenance of the Clinical Trial Coordinators, Data Managers and Administrative staff within Team 8, Team 10 and the Roaming Team. This role is responsible for around 15 staff members, ensuring they are supported, line managed and have a point of escalation. This is a fast-paced role which ensures the efficient and timely initiation and delivery of clinical research in line with Key Performance Indicators, and supports the implementation, standardisation, and optimisation of quality, financial, and data systems.

The role will support and lead accelerated study start up.

• The successful candidate will work closely with the Clinical Trials Manager to ensure studies are set-up quickly and efficiently and delivered in line with Good Clinical Practice and other local and national guidelines.
• The candidate will have significant experience and a proven track record of managing a large portfolio of clinical trials at different stages, setting up and coordinating clinical research and working in line with research governance.
• Provide line management for the Research Team and demonstrate Trust Core Values.
• Support flexible working arrangements where possible.

As a flexible working friendly organisation, we will consider flexible arrangements where possible. The organisation serves around 2 million patient contacts per year from multiple sites, including

• Royal Victoria Infirmary (RVI)
• Freeman Hospital
• Newcastle Dental Hospital
• Cramlington Manor Walks
• Urgent treatment centres
• Newcastle Fertility Centre
• Northern Centre for Cancer Care, North Cumbria
• Northern Genetics Service

We also have offices at Regent Point in Gosforth and community sites. See attached information on Staff Benefits under Documents to download. For further information visit the Trust website.

The post holder will support the management and maintenance of the clinical trial coordination, data management and administrative functions within designated research team(s), delivering information, tools and processes that support effective management of the portfolio of research within the team(s).

• Facilitate the management of research feasibility assessments.
• Ensure the efficient and timely initiation and delivery of clinical research.
• Ensure the implementation, standardisation, and optimisation of quality, financial, and data systems.
• Support activity and performance reporting.

Qualifications & Education
Essential criteria

• Educated to degree level or equivalent experience in scientific and medical research

Knowledge & Experience
Essential criteria

• Significant experience in clinical trial administration and coordination in the NHS, academic and/ or commercial setting. In-depth understanding of clinical research process, patient information systems and relevant clinical research standards and legislation
• Knowledge of the governance and legislative framework for conducting clinical research studies (e.g., Good Clinical Practice), data protection policies and GDPR
• Knowledge of external organisations including research partners in higher education and commercial sectors
• Knowledge of HR policies and procedures

Skills & Abilities
Essential criteria

• Excellent oral and written communication skills
• Excellent interpersonal skills with the ability to negotiate and influence in contentious situations
• Intermediate IT skills
• Excellent organisational skills and ability to manage own workload to meet deadlines
• Ability to assimilate complex information
• Ability to work to tight and/or unexpected deadlines

Desirable criteria

• Leadership/management qualification
• Post graduate certificate in clinical research or other relevant postgraduate qualification/experience
• Experience of managing staff
• Experience of budgetary management
• Experience of delivering service improvements
• Experience of working with research funders, including industry and NHS
• Experience of working collaboratively with academic, professional, and managerial staff at a senior level within healthcare, academic or research setting
• Knowledge of the wider NHS and health service issues
• Experience of using an electronic patient record

Important note on completion of reference section of Application Form:
All references from current and previous employers will be sought and must cover a minimum of 3 years employment. Failure to complete may result in an unsuccessful application. DBS: DBS certificate payment may be required for successful candidates. Shortlisted candidates will be contacted by e-mail. If not contacted within 4 weeks of the closing date, assume the application was unsuccessful.

Documents to download: JD & PS (PDF), Newcastle Staff Benefits (PDF), Behaviour and Civility Charter (PDF).

Apply online now. For further details or informal visits contact:
Laura Gebbie, Clinical Trials Manager, , .