Quality Control Manager, Home Furnishings

Born from Loloi Rugs – an industry leader that has been trusted by thousands of the world’s top designers and retail stores –
Joon Loloi is an e-commerce retail destination delivering an insider's perspective on home furnishings. Our online selection of furniture, rugs, lighting, and décor is a combination of exclusive in-house design, signature trademarks, and expertly curated pieces for every room and everyone.

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We are seeking a Quality Control Manager, Home Furnishings in Cartersville, GA. This Quality Control Manager will be responsible for the quality standards of products and processes, always being maintained using a series of inspection standards. This individual will keep records of inspections performed, work to resolve non-conformances, and provide weekly, monthly, quarterly, and annual reports of quality control standards. In addition, this person will also help ensure quality performance with associates through the creation and maintenance of work instructions, SOPs, and training.

You will also work on continuous improvement projects under guidance from the Senior Director of Quality and Product Compliance Director. Please note, this is a distribution position. This facility is not climate controlled and subject to temperature changes in relation to the seasons.

• Manages the inspection of products at key inbound/outbound points in the distribution center
• Maintains records of all reports identifying issues and communicate them to business and quality team as needed
• Ensure high integrity records management practices (review documentation, archive records into the management system, assign record numbers, enter relevant information into the records management tracker, and provide information/reports on request)
• Lead the Quality projects locally to ensure proper procedure and implementation
• Work with Distribution Managers to optimize DC workflow
• Attend daily Managers meeting at DC and update team on Quality
• Attend regular Quality meeting between the 3 DC locations.
• Optimize Quality team performance by cross training and regular feedback
• Perform worker’s yearly performance evaluation
• Provide recommendations for changes in inspection methods and frequency intervals
• Respond promptly to special requests for reprocessing, repackaging, etc.
• Work with Purchasing and Management to resolve any nonconformances found and ensure issues are resolved with the Weavers (Replace it with manufacturers, not weavers) promptly
• Work with Customer Returns department to analyze data and improve Quality
• Use inspection Data to evaluate and make decisions to improve Quality
• Ensure the correct packaging of all products according to customer’s requirements
• Vendor Requirements Doc. and/or production standards of the company
• Inspect the quality of the product before being repackaged
• Manages the decision-making regarding the disposition of non-conforming products
• Work with the management team to create and maintain SOPs for all departments
• Assist with the training and onboarding of new associates
• Address any unsafe working conditions immediately
• Know, Apply, Follow, and Audit the Global Recycling Standard (GRS) within the department
• While this is a management position with significant time spent in the office, managers are expected to spend time daily on the floor, inspecting products, collaborating with different departments, and communicating directly with employees in the workspace

• Bachelor's degree, preferably in Supply Chain Management, Business, or Engineering
• Minimum of 5+ years of related experience in Quality Control…