Case Manager; Intensive Case Management

There is a place for you at Highland Rivers Behavioral Health! Highland Rivers provides treatment and recovery services to individuals impacted by mental illness; substance use disorders and intellectual developmental disabilities.

Are you ready to make a difference?

The Highland Rivers Behavioral Health Intensive Case Management (ICM) Team is a medium intensity community‑based program for adults with severe and persistent mental illnesses such as Bipolar Disorders, Schizoaffective Disorders, and other sub‑categories of thought disorders.

• Community based position.
• Provide transportation for the individuals.
• Must visit individuals' homes.
• Assist individuals with service needs, developing strategies and supportive, social support networks and coordinating rehabilitation services as specified in the individual's Individual Recovery Plan (IRP).
• Partner with the individual and CORE services provider in the development of the IRP.
• Provide individual interventions to identify service needs; develop strategies and supportive interventions to avoid out‐of‐home placement or the need for more intensive services; assist individuals to increase social support networks to ameliorate life stresses resulting from the individual's condition; and coordinate rehabilitation services as specified in the individual's IRP.
• Serve as advocate with other agencies to garner needed resources for individuals.
• Provide assistance and support in crisis situations.
• Provide assessment, monitoring, and assistance to individuals.
• Provide direct service to individuals; complete all necessary paperwork according to policy; ensure individuals meet eligibility criteria or refer to appropriate provider in the community.
• Manage a caseload by ensuring all services are authorized, chart paperwork is complete and current, and individual charts are closed according to policy.
• See a caseload at the frequency defined in the service plan; document attempts to contact individuals and ISP reviews; complete monthly caseload reports; track appointments and case management.
• Meet weekly contact and productivity standards.
• Attend treatment team meetings as directed by Program Supervisor.
• Assist with service‑related compliance.
• Maintain confidentiality for all indirect/direct service in accordance with agency policies and HIPAA policies.
• Other responsibilities and tasks as may be assigned.

• Health Insurance through the State Health Benefit Plan of GA
• Flexible Benefits such as dental, vision, life, critical illness, etc.
• Retirement Plan with employer matching
• 4 weeks of Paid Time Off with increase of accruals based on years of service
• 10 paid holidays
• 1 personal day
• Qualifying employer for Public Student Loan Forgiveness
• NHSC loan forgiveness in qualifying counties.
• Clinical supervision for candidates on a licensure track.

• Entry level

• Full‑time

• Health Care Provider

• Human Resources Services