Omnichannel Associate - Southbay Pav @carson

J.

C. Penney -  - Responsibilities:
Greet and assist customers and deliver outstanding customer service; demonstrates customer service behaviors consistently; actively listens to customer issues to resolve problems; actively promotes company products and services; partners with team members effectively;
Monitors the Enterprise Fulfillment systems application, picks merchandise orders, and acknowledges completion in the system; packs orders according to packaging requirements and timelines; completes all Ship from Store and Buy Online Pickup in Store activities;
Researches  order shortages/overages and completes shipment check-in; completes order binning and system reporting to complete the  processes; assists with organization and maintenance of  stock area; processes  order deliver and return transactions on the register;
Partners with Merchandise Associates/Assistants to replenish store and/or takes personal action to replenish products from inventory;
Participates in annual inventory process;
Consistently meets established performance standards; including shrink and safety initiatives, Omnichannel, customer service, profit, productivity, and attendance