Grocery Clerk
Listed on 2026-01-02
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Retail
Retail Associate/ Customer Service, Customer Service Rep
1 week ago Be among the first 25 applicants
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities- Help customers discover new items or products they inquire about.
- Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
- Check product quality to ensure freshness, review "sell by" dates, and take appropriate action.
- Provide customers with fresh and non-perishable grocery products they have ordered.
- Label, stock, and inventory department merchandise.
- Report product ordering/shipping discrepancies to the department manager.
- Stay current with present, future, seasonal, and special ads.
- Adhere to all food safety regulations and guidelines.
- Maintain proper temperatures in cases and coolers, and keep temperature logs.
- Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
- Create an environment that makes customers feel welcome, important, and appreciated by answering questions about products.
- Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
- Practice preventive maintenance by inspecting equipment and notifying management of repairs.
- Notify management of customer or employee accidents.
- Work cooperatively in a high-paced and sometimes stressful environment.
- Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance when necessary to resolve issues.
- Support and assist minors, individuals with special needs, and older adults.
- Perform essential functions of the position with or without reasonable accommodation.
- Customer Service skills
- Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)
- Customer Service skills
- Retail experience
Based in Salt Lake City, Utah, Smith’s Food and Drug merged with The Kroger Company in 1998. Today, we serve customers in over 140 stores across Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming. As part of Kroger, we pride ourselves on diverse teams passionate about food and people, with a purpose to Feed the Human Spirit. We strive to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.
People matter. We aim to provide the ingredients for your success at work and in life. We support your growth with value and care. If you’re caring, purpose-driven, and eager to learn, your potential is unlimited. Whether seeking a part-time role or a new career path, apply today and join our Smith’s family!
What You’ll Receive From UsThe Kroger family offers comprehensive benefits supporting your well-being, including:
- Healthcare coverage (medical, dental, vision, prescriptions)
- Flexible scheduling with paid time off, holidays, and sick leave
- Emotional and financial support via Employee Assistance Program and financial coaching
- Associate discounts on various purchases
- Up to $21,000 in tuition reimbursement
- Growth opportunities through training and diverse career paths
For more info, visit our Benefits Page!
Job Details- Seniority level:
Entry level - Employment type:
Part-time - Job function:
Management and Manufacturing - Industries:
Retail
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