Host​/Cashier

The Host/Cashier will welcome all guests to the restaurant with a friendly greeting, take their reservation to seat immediately or add to waitlist when necessary, escort them to their seats and present clean menus. The Host/Cashier is also responsible for processing payment through the POS system before guest departure.

RESPONSIBILITIES

• Provide a warm, friendly greeting to all guests
• Ensure entry is monitored at all times
• Seat dining guests, present menus and introduce server
• Must be familiar and proficient with menus and general restaurant operational policies to ensure questions and to-go orders are handled properly
• Retrieve menus from kitchen and dining room to return to podium
• Process payment utilizing the POS system while ensuring accuracy of cash, credit card, comp and other transactions
• Interact with guests as they leave the restaurant to ensure positive dining experience and invite them to return
• Accurately count assigned bank at beginning and end of each shift
• Follow all cash handling policies and procedures and keep variances to a minimum
• Assist in bussing and/or resetting tables as needed
• Show willingness and effort to work as a team
• Regularly provide information to servers and Supervisor/Manager regarding guest reactions, comments, or problems that may arise and any safety/appearance concerns to ensure a quality and safe environment
• Help buss and reset or arrange tables as needed
• Perform other duties as assigned

QUALIFICATIONS

• Cash handling experience in a fast-paced high-energy service environment preferred
• Must be able to bend, stand, walk and exert well-paced mobility during entire shift
• Excellent people skills and ability to courteously and efficiently interact with fellow employees, management and guests to ensure a positive experience
• Must pay attention to detail including cleanliness and safety
• Must be able to communicate effectively in English and listen attentively
• Must follow verbal and written directions, policies, and procedures
• Must be available to work weekends and holidays