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Service Desk Lead - Operations & Escalation Champion

Job in Carson City, Douglas County, Nevada, 89702, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-03-01
Job specializations:
  • IT/Tech
    IT Project Manager, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 84900 - 154500 USD Yearly USD 84900.00 154500.00 YEAR
Job Description & How to Apply Below
A leading IT services provider is seeking a Service Desk Lead to oversee operations and manage teams in Carson City, Nevada. This role includes providing leadership and ensuring quality service delivery in a fast-paced environment. With a requirement of a Bachelor's degree and over 6 years of experience in service desk operations, candidates should possess strong knowledge of ITIL processes and excellent problem-solving skills.

Competitive compensation ranging from $84,900 to $154,500 is offered, reflecting diverse factors including location and experience.
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