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Technical Support HelpDesk/Support

K-12 SaaS Support Specialist

Job in Carson City, Douglas County, Nevada, 89702, USA
Listing for: Public Consulting Group
Full Time position
Listed on 2026-01-06
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 55500 - 68400 USD Yearly USD 55500.00 68400.00 YEAR
Job Description & How to Apply Below
A leading public sector solutions firm in Carson City, NV is seeking a Support Desk Agent to manage customer requests in a fast-paced environment. The successful candidate will provide excellent support for K-12 education software products, document incidents using tools like Zendesk, and engage with clients to resolve issues. Candidates should have strong problem-solving abilities and 3+ years of experience in SaaS support.

This role offers a competitive salary ranging from $55,500 to $68,400, along with comprehensive benefits.
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