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Technical Support Customer Success Mgr./ CSM

Product Adoption Architect

Job in Carson City, Douglas County, Nevada, 89702, USA
Listing for: Zoom
Full Time position
Listed on 2026-01-07
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading communications platform is seeking a Product Adoption Expert in Carson City to enhance product use and customer engagement across their portfolio including Zoom Phone and Contact Center. This role involves collaborating closely with customer success teams, developing educational content, and driving adoption metrics. The ideal candidate will have a SaaS background with skills in customer education and cross-team collaboration.

A robust compensation package is offered in a hybrid working environment.
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