Repair Technician

Repair Technician

Department: Service - Repair Centre

Employment Type: Permanent - Full Time

Location: United States/Carrollton, TX

Reporting To: Repair Center Supervisor

Compensation: $20.00 - $25.00 / hour

Here at Glory, our ambitions are as big as yours. And that’s why we are actively looking to recruit the best of the best. Join Glory and you will be part of the force driving our transformative technology and leading-edge innovations. That’s because every Glory solution is powered by exceptional people like you. People with experience, skills and dedication. Here, we prioritise the development and well-being of our people.

Across vibrant and collaborative workplaces, you’ll team up with colleagues across the world to deliver remarkable solutions in more than one-hundred countries. Looking to make a global impact? Join Glory in innovating the future of business transformation.

The Repair Technician will be responsible for undertaking all actions necessary to render return product serviceable by cleaning, repairing, testing and the performance evaluation of electronic and mechanical components; follow standard practices and procedures in analyzing situations or data from which answers can be readily obtained.

• Performs the set-up, calibration, testing, and troubleshooting of returned product. Operates required equipment and test fixtures.
• Recognize failures, and repair products in a cost effective, efficient manner, according to quality standards and expediting return product to stock.
• Record repair data in company systems accurately.
• Monitor, identify and communicate any needed supplies, tools, and other items for efficient workflow in the repair area.
• Maintain clean and efficient work environment.
• Follow and execute procedures and policies established by management.
• Proactively aid with various tasks to support overall business objectives.
• Recognize and communicate areas for continuous improvement.
• Complete special projects as assigned.
• Assists in material handling and inventory control as needed
• Attend meetings and training as assigned.

• Associate degree (A.
  
  A.) in Electromechanics or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.

• Minimum 1-2 years of work experience in electronic and/or mechanical components repair
• Prior experience servicing and repairing Automated Teller Machines (ATM’s)/Automated
• money handling machines is a plus.
• Strong problem-solving competency.
• Functional knowledge and experience with use of basic repair tools.
• Ability to follow and execute procedures and policies established by management.
• Demonstrates competency in primary repair within the first 6 months of employment.
• Proficiency in ERP systems and Microsoft Suite Applications.
• Excellent organizational skills.
• Excellent verbal communication skills.
• Highly self-motivated with keen attention to detail.
• Ability to work under pressure and effectively prioritize competing demands.
• Possess a positive attitude; is conscientious and responsive.
• Works well independently yet is cooperative in working with team assignments and activities.
• Exercises diligence in completing work activities with the willingness to work extra hours if needed.
• Understands diversity and the importance of fostering an open and respectful work environment.

• 401(k) Retirement Plan with Fidelity – 2.5% Base contribution paid toward your retirement by Glory even if you do not participate.
  • Plus, Glory matches 3% up to 6% of your contribution
• Health insurance – 3 medical plans to choose from. High, Medium and Low deductible through Blue Cross Blue Shield
• MDLive – 24/7 Virtual Doctor plus a Nurse Line
• Dental insurance
• Vision insurance
• FSA / Dependent Care
• Voluntary Life Insurance
• Basic Life insurance and AD&D – Company paid
• Short Term Disability / Long Term Disability / Employee Assistance Program – Company paid
• Paid Vacation – start with a prorated amount of hours your first year depending on start date. 80 vacation hours earning your first full year and vacation hours increase based on years of service
• Paid Sick days based on City/State requirements
• Paid Holidays – 9 to 11 days based on start date
• Professional development assistance
• Education assistance
• Adoption Assistance
• Legal and  plans
• Annual Bonus opportunity
• Opportunities for internal promotions/career advancement