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Senior Genesys Voice Network Engineer; L3 Support
Job in
Carrollton, Dallas County, Texas, 75011, USA
Listed on 2026-01-14
Listing for:
HCLTech
Full Time
position Listed on 2026-01-14
Job specializations:
-
IT/Tech
Systems Engineer, IT Support, Technical Support
Job Description & How to Apply Below
A leading IT services company located in Carrollton is seeking an L3 Support Engineer to provide technical support for the Genesys Contact Center platform. The ideal candidate will have at least 7 years of experience in Genesys support, demonstrating strong skills in troubleshooting and incident resolution. Responsibilities include leading complex issue resolutions, collaborating with cross-functional teams, and providing mentorship to L2 support engineers.
Competitive compensation and comprehensive benefits are offered for this full-time role.
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Position Requirements
10+ Years
work experience
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