First VP Process Improvement

PENNYMAC

Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.

At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of home ownership through the complete mortgage journey.

The First Vice President Process Improvement is the key driver of analysis and recommendations for process optimization, identification of use cases for automation, planning and implementation of discovery and some execution phases and activities and achievement of the strategic goals of the line of business. As the FVP Process Improvement
, you will be accountable for achieving measurable and sustainable operational efficiency results, and consequently, tangible financial benefits.

The First VP Process Improvement will:

• Scope, direct and manage a portfolio of efficiency and process improvement / reengineering projects within or across Businesses
• Partner with line of business leaders to identify automation and process improvement opportunities designed to improve our customer experience and lower our cost to serve
• Conduct process improvement and discovery analysis and recommendation
• Provide direction and guidance to a team ensuring goals and measurements are in place that support the strategic priorities of the division
• Facilitate problem solving by leveraging/modeling continuous improvement methodologies to eliminate root causes and permanently reduce variances
• Perform other related duties as required and assigned
• Demonstrate behaviors which are aligned with the organization’s desired culture and values

• Bachelor’s degree in related field
• 10+ years of re-engineering, efficiency and process improvement experience, business transformations/strategic roles within financial services firm
• Lean / Six Sigma Black Belt or Master Black Belt Certification preferred
• Experience leading initiatives that drive material cost savings and enhance customer outcomes
• Must be highly proficient in Microsoft Office (Excel, Word, PowerPoint)

As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do.

Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.

• Comprehensive Medical, Dental, and Vision
• Paid Time Off Programs including vacation, holidays, illness, and parental leave
• Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
• Retirement benefits, life insurance, 401k match, and tuition reimbursement
• Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsor ships

To learn more about our benefits visit: (Use the "Apply for this Job" box below)./benefits

• Lower in range - Building skills and experience in the role
• Mid-range - Experience and skills align with proficiency in the role
• Higher in range - Experience and skills add value above typical requirements of the role

Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.

$110,000 - $170,000

OFFICE