Business Implementation Specialist

Propelled Brands® is the multi-brand platform company under which service industry franchise brands operate and grow. We are excited to propel brands forward. We know franchising, we love franchisees, and we have a supportive, motivating culture. Our current brands are FASTSIGNS®, My Salon Suite®, and Camp Bow Wow®.

At Propelled Brands, our total rewards package is a direct reflection of our commitment to attracting and retaining top talent. Our benefits are built on the foundation of our core values:
Make it Happen, Expertise and Mastery, Positive Attitude, Growth Mindset, and being Considerate. As a member of our team, you will find a supportive environment with rewards designed to help you thrive.

• Employer sponsored medical and dental plans
• Voluntary benefits such as vision, critical illness, accident, and pet insurance
• 100% Employer sponsored Short-Term Disability, Long-term Disability, and Basic Life Insurance
• Retirement Savings employer match up to 3% and 100% vested
• Generous paid time off policies
• Paid Parental Leave for mothers and fathers

The Business Implementation Specialist is responsible for managing the successful implementation and ongoing data integration of the Profit Keeper financial benchmarking system across the FASTSIGNS franchise network. This role serves as a key liaison between FASTSIGNS International, vendors, and individual franchise locations, ensuring accurate data synchronization, franchisee onboarding, and effective account mapping.

In addition to financial systems management, this specialist plays a critical role in operational efficiency by working on the migration/management of Core Bridge EVO. This includes building out pricing models, standardizing workflows, and configuring machine assemblies. This role will work directly with Franchisees and gather feedback on systems and needs. The specialist will also drive the creation and maintenance of tools for franchisee-facing services, while leveraging a strong foundation in accounting and workflow principles to assist with system configuration and troubleshooting.

This position can be part time or full time.

• Work on the migration process to Core Bridge EVO, specializing in the construction of pricing models, materials databases, assemblies, and machine configurations.
• Collaborate with the Operations, Training Team, and Tech group to identify and implement best practices for system deployment.
• Standardize workflow processes for franchisee systems to drive consistency and operational efficiency across the network.
• Evaluate Point of Sale and assist in future development as needed.
• Collaborate with the Senior Director of Business Systems and Profit Keeper to manage phases of the system implementation project.
• Work with Business Consultants to help support new and existing franchisees through the Profit Keeper registration and initial account setup processes.
• Provide detailed assistance to franchisees in accurately mapping their internal chart of accounts to the standardized Profit Keeper framework.
• Monitor and assist franchisees with establishing and maintaining reliable data feeds and syncing processes to ensure accurate financial reporting within Profit Keeper.
• Apply accounting expertise to review franchisee financial data within the context of Profit Keeper, ensuring accurate categorization and reporting.
• Act as a first point of contact for franchisee inquiries and technical issues related to Profit Keeper setup, mapping discrepancies, and data syncing problems.

• Work on creating new tools using AI to help streamline operations and increase efficiency. Keep up with trends in the technology space that the internal team should be utilizing and the franchisees in their locations.
• Assist in updating and maintaining the annual Business Plan document used by the Operations team to guide franchisee strategy.
• Contribute to the development and refinement of training materials, guides, and support documentation for franchisees on the use of business systems.
• Participate in communications…