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Retention Operations Analyst
Job in
Carrollton, Dallas County, Texas, 75011, USA
Listed on 2026-01-27
Listing for:
Total System Services
Full Time
position Listed on 2026-01-27
Job specializations:
-
Business
Data Analyst
Job Description & How to Apply Below
Overview
Employer Industry: Payment Technology Solutions
Why consider this opportunity- Salary up to $80,000 per year
- Comprehensive benefits package including medical, dental, vision care, and retirement options
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on customer retention strategies
- Gather, analyze, and interpret customer data to identify trends affecting retention
- Establish frameworks for comparing operational data and retention trends across different markets
- Partner with the data science team to enhance predictive modeling and measure retention strategies
- Track key performance indicators related to customer retention and satisfaction
- Develop comprehensive reports and dashboards to share insights with stakeholders
- Bachelor’s Degree
- Minimum of 2-4 years of related professional experience
- Technical expertise in data analysis tools such as Excel, SQL, or Python
- Strong analytical skills with the ability to interpret complex data
- Excellent communication skills for presenting data-driven insights
- Master's Degree
- Related professional experience in the credit card industry
- Proficiency in statistical analysis and data modeling techniques
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