Federal Study - COE HUGS Student Ambassador

Overview

Job Title:

Federal Work Study - COE HUGS Student Ambassador

Location:

UWG Recruiting Location
Regular/Temporary:
Temporary
Full/Part Time:
Part-Time
Job

About Us

Since 1906, the University of West Georgia (UWG) has been home to those who seek a transformative college experience. UWG is a leading residential, doctoral comprehensive university that offers a broad undergraduate and graduate curriculum based on a liberal arts foundation. Nestled among the pines on a picturesque 645 acres is the University of West Georgia. Serving approximately 16,000+ students and offering more than 100 programs, UWG is committed to advancing innovative academic programs and a student-centered business model.

UWG has been recognized by various national outlets for its programs, and aims to support the talent needs of western Georgia and the Atlanta metropolitan area while contributing to the social, cultural, and economic development of the region and state.

The University of West Georgia offers a comprehensive total rewards package designed to support faculty and staff across multiple dimensions; health, wellness, financial security, and professional growth. Benefits include health plans, retirement options, paid holidays, paid time off accruals, tuition assistance, and wellness resources.

Living in Carrollton offers the advantages of city life with a small-town vibe and access to local culture, events, and outdoor recreation. Carrollton is described as a City of Excellence in Georgia with a vibrant downtown area and community amenities.

At the heart of Carrollton is its historic downtown and Adamson Square, with opportunities for year-round recreation and community engagement.

The College of Education (COE) HUGS Student Ambassador serves as part of the Hospitality, Ushering, Greeting, and Support (HUGS) team within the College of Education. This role enhances the student experience by providing high-quality customer service, way finding assistance, and peer support throughout the Education Annex. Ambassadors help create a welcoming and inclusive environment for students, faculty, staff, and campus visitors.

• Hospitality (H):
  Support student engagement through peer programming, wellness activities, and community-building events.
• Provide feedback to faculty on co-curricular and extracurricular initiatives and student-centered programming within the COE.
• Serve as a COE ambassador during recruitment events, open houses, and student showcases.

• Ushering (U):
  Learn and maintain knowledge of the COE building layout, including classrooms, offices, resources, and ADA-accessible pathways.
• Provide real-time way finding assistance to students, visitors, families, and community partners.
• Report signage needs, accessibility concerns, or navigational challenges to COE leadership.

• Greeting (G):
  Serve as the first point of contact for individuals entering the Education Annex.
• Create a warm, welcoming environment aligned with COE values.
• Assist with visitor check-in, event navigation, and general inquiries.

• Support (S):
  Provide light administrative support (e.g., copying, organizing materials, distributing flyers, updating bulletin boards).
• Assist peers by sharing information on academic resources, study strategies, and campus services (not formal tutoring unless trained).
• Support special projects, event setup, and student outreach efforts.

• Must be currently enrolled at the University of West Georgia in a minimum of 6 credit hours.
• Must have and maintain a 2.0 GPA.
• Must be Federal Work Study eligible.
• Strong interpersonal and communication skills.
• Ability to provide courteous, professional customer service.
• Dependability, punctuality, and accountability.
• Willingness to learn COE spaces, resources, and student support pathways.

• On-campus role requiring standing, walking, and light movement during shifts or events.
• Occasional light lifting of materials.
• Indoor academic setting.
• Reasonable accommodations available.

• Interest in education, counseling, speech-language pathology, or related fields.
• Experience in customer service, peer mentoring, or campus engagement.
• Ability to work independently and collaboratively.
• Prior experience is helpful but not required.

• Resume
• Class Schedule
• Proof of Federal Work Study Eligibility

• Strong communication and customer-service skills
• Professionalism
• Reliability
• Attention to detail
• Basic organizational skills
• Willingness to learn COE spaces, procedures, and expectations.

The University System of Georgia is comprised of 26 institutions of higher education and the System Office. Core values are Integrity, Excellence, Accountability, and Respect. More details on USG values and Code of Conduct are available in Board Policy 8.2.18.1.2 and can be found online at the USG policy manual.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of…