Guest Advocate; Cashier or Front of Store Attendant​/Cart Attendant; T1073

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1073)

Join to apply for the Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1073) role at Target.

Starting Hourly Rate / Salario por Hora Inicial: $15.00 USD per hour

All About Target:
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

All About Service & Engagement:
Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.

At Target, We Believe In Our Team Members Having Meaningful Experiences That Help Them Build And Develop Skills For a Career. The Role Of a Guest Advocate Can Provide You With The Skills And Experience Of:

• Communicating and interacting with guests to build an welcoming guest experience
• Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
• Adapting to different guest interactions and situations
• Promoting and engaging around various benefits, offerings and services

As a Guest Advocate, No Two Days Are Ever The Same, But a Typical Day Will Most Likely Include The Following Responsibilities:

• Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
• Create a welcoming experience by greeting guests as you are completing your daily tasks.
• Engage with guests to help solve their specific needs
• Make the guest aware of current promos, store activities and events
• Be knowledgeable about tools, products, and services available in the total store to solve issues and improve the guest experience
• Thank guests and let them know we’re happy they chose to shop at Target
• Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed
• Scan and bag all guest items efficiently, accurately and in compliance with safety standards
• Work efficiently to minimize guest wait time while maintaining service and accuracy
• Understand and show guests how to use features within the Target App including Wallet
• Be familiar with Order Pick-Up, Drive Up and online ordering, and how to direct the guest to enroll and use these features
• Handle returns following prompts and collaborate with Leaders as needed to resolve issues per Target policies
• Maintain a clean, clutter-free work area
• Stock supplies during store hours while being available for the guest
• Demonstrate a culture of ethical conduct, safety and compliance
• Work safely at all times; comply with safety policies and training; report hazards
• Support guest services such as order pick up, Drive-up orders and returns with compliance to laws
• All other duties based on business needs

What We Are Looking For:
This may be the right job for you if you:

• Enjoy interacting and helping others — including guests and team members
• Are comfortable in a fast-moving, active, and physically demanding role with teamwork and problem solving
• Are open to a flexible schedule with varying hours, days or shifts (including nights, weekends, holidays)

Skills and qualifications we look for from the start include:

• Effective communication and a welcoming attitude toward guests and teammates
• Attention to detail while prioritizing tasks
• Willingness to educate guests about products and services
• Ability to use multiple devices and handheld scanners
• Ability to work independently and as part of a team
• Ability to stay focused and manage multiple tasks in a fast-paced environment

Additional basics we expect:

• Accurate checkout operations, transactions, and cash office support as needed
• Ability to scan, handle and move merchandise safely (lifting up to 10 lb regularly, up to 44 lb occasionally)
• Flexible work schedule (nights,…