Customer Service Rep; E. Main St

Prairie Pizza is a family‑owned Domino’s franchise based in Charlotte, NC. We operate under three core principles—Golden Rule, Teamwork, and Enthusiasm—and are proud to serve the Charlotte and Raleigh markets with quality pizza and exceptional customer service.

Our team of about 1,500 employees works together to create a positive workplace where every employee delivers our brand’s enthusiasm and passion. Whether you aim to become an owner or want to advance into a management position, Domino’s provides an exceptional path for career growth.

Are you passionate about pizza and helping people? Do you enjoy turning frowns upside down? If so, we want you on our team! As a Customer Service Representative, you will be the voice of our company, taking orders, answering questions, and ensuring every customer has a positive experience.

• Taking phone orders accurately and efficiently
• Providing excellent customer service with a smile (even over the phone)
• Answering customer questions about our menu, promotions, and delivery services
• Addressing and resolving customer concerns with patience and understanding
• Working as part of a team to ensure smooth operations and happy customers

• A positive attitude and passion for providing outstanding customer service
• Excellent communication and interpersonal skills
• Ability to multitask and work efficiently in a fast‑paced environment
• Strong problem‑solving skills and a knack for finding solutions
• Basic computer skills and familiarity with point‑of‑sale systems
• A love for pizza is a definite plus

• Competitive pay and benefits
• Flexible scheduling
• Opportunity to grow and advance within the company
• Fun and friendly work environment
• Delicious discounts on pizza
• Opportunity for growth

• Health insurance for eligible employees
• Paid time off for eligible employees
• 401(k) for eligible employees
• 50% off pizza
• Referral bonus
• Career development
• Flexible schedules

• $10–$12 an hour

• Must make perfect pizzas every time by adhering to Domino’s pizza‑making standards and procedures
• Must maintain 100% image at all times, keeping a clean, professional appearance while following the Domino’s dress code and representing the brand positively
• Must work with the hustle and energy we require—a fast‑paced and efficient work style
• Must be friendly and smile with all customers; excellent customer service and a positive attitude are the foundation of our business

• Must be 16 years of age

• All personal information will be kept confidential in accordance with EEO guidelines.