Sales Administrator

Job Title: Sales Administrator

Location: Carnforth (Office-Based)

As a Sales Administrator, you will be pivotal in supporting the sales function. Your responsibilities will include processing orders accurately, maintaining close communication with the warehouse regarding order status and delivery, and managing ongoing CRM administration. You will provide essential administrative support to the Sales and Business Development teams.

Key Responsibilities:

• Answer and redirect phone calls as needed.
• Prepare sales quotations for the sales team.
• Send price inquiries to suppliers for bespoke products.
• Input sales orders into the ERP system.
• Manage incoming sales orders by phone when necessary.
• Process customer orders and place orders with suppliers.
• Track deliveries and update order records.
• Support credit control and conduct customer credit checks.
• Record daily deliveries and shipments to reconcile inventory.
• Liaise with the sales department regarding order progress and delays.
• Communicate relevant pricing and stocking issues to the sales team promptly.
• Monitor customer delivery dates and act accordingly with team members.
• Report KPIs on monthly timesheets.

Skills and Attributes Required:

• Hungry, Humble, Smart:
  We value individuals who embody these traits.
• Integrity:
  Honesty, trustworthiness, and respect for others are essential.
• organisational
  
  Skills:
  
  Excellent time-management skills, capable of multitasking effectively.
• Tech-Savvy:
  Proficient in Microsoft Office tools and CRM/sales reporting software.
• Interpersonal
  
  Skills:
  
  Strong networking abilities and professional customer service skills.
• Attention to Detail:
  Accuracy is crucial in all tasks.

Compliance Expectations:

• Respect company assets and all staff members.
• Demonstrate punctuality, reliability, and loyalty.
• Uphold the company's values and mission statement.
• Act as a brand ambassador, promoting a positive work environment.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.