Sales Support Representative

Sales Support Representative – Join Ferguson, a leading provider of supplies for a wide range of industries, building better infrastructure, homes, and businesses since 1953.

Working Hours:

Monday–Friday 8 a.m. – 5 p.m., plus one Saturday per month 10 a.m. – 5 p.m.

• Assist customers on the showroom floor.
• Increase knowledge of the entire product offering.
• Support Outside Sales Associates by performing administrative functions that ensure customer needs are being met.
• Deliver personalized customer service through timely quotations and accurate order processing.
• Update customer contracts, coordinate deliveries with the warehouse, and answer sales calls for general information.

• 1–3 years of prior customer service experience (preferred).
• 1–3 years of sales experience in a luxury environment or an equivalent setting (preferred).
• Knowledge of plumbing fixtures, lighting, and appliances (preferred).
• Results‑oriented, able to meet goals, build relationships, and enjoy a team environment.
• Excellent communication for phone/in‑person sales, time‑management and organizational skills.
• Ambition to succeed and self‑motivated.
• General digital literacy.
• Ability to multi‑task.
• Passion for customer service.
• Ability to learn quickly.

Health, dental, vision, paid time off, life insurance, 401(k) with company match, mental health coverage, gender‑affirming and family‑building benefits, paid parental leave, associate discounts, community involvement opportunities, and more.

$18.71 – $29.92 per hour (monthly for salaried roles).

This role is bonus or incentive‑plan eligible.

Ferguson complies with all wage regulations; starting wage may vary by location based on local or state wage requirements.

Ferguson Enterprises, LLC. is an equal employment employer and a government contractor that adheres to 41 CFR 60‑300.5(a) and 41 CFR 60‑741.5(A). We are committed to equal employment opportunity and reasonable accommodation, and do not discriminate against qualified Veterans, individuals with disabilities, or any protected category (F/M/Disability/Vet/Sexual Orientation/Gender Identity).

Location:

Carmel, IN.