Behavioral Health Case Manager

Overview

Behavioral Health Case Manager I - Indiana

Virtual: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.

Note: Per policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location will not be considered, unless an accommodation is granted as required by law.

Work Shift

Hours:

Monday through Friday, 8:00 AM – 5:00 PM (Eastern Time). No weekends.

The Behavioral Health Case Manager I is responsible for performing case management telephonically within the scope of licensure for members with behavioral health and substance use needs.

• Uses appropriate screening criteria knowledge and clinical judgment to assess member needs.
• Conducts assessments to identify individual needs and develops a care plan to address objectives and goals identified during assessment.
• Monitors and evaluates the effectiveness of the care plan and modifies it as needed. Supports member access to appropriate quality and cost-effective care.
• Coordinates with internal and external resources to meet identified needs of the members and collaborates with providers.

• Requires MA/MS in social work, counseling, or a related behavioral health field, or a degree in nursing, and a minimum of 3 years of clinical experience in social work/counseling with experience with complex psychiatric and substance use treatment; or any combination of education and experience that provides an equivalent background.
• Current, active, unrestricted license such as RN (with behavioral health experience) or licensed professional in Indiana (LCSW, LMSW, LMHC, LPC, LMFT) to practice as a health professional within the scope of licensure.

• Experience in case management and telephonic and/or in-person coaching with members with a broad range of complex psychiatric/substance use and/or medical disorders.
• RN with Psychiatric-Mental Health Nursing Certification (PMH-BC) preferred.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are the property of Elevance Health.

Elevance Health is a health company dedicated to improving lives and communities and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels who are passionate about making an impact on our members and the communities we serve.

At Elevance Health, we are creating a culture designed to advance our strategy and support personal and professional growth. Our values and behaviors are the root of our culture and drive our success.

We offer market-competitive total rewards, including merit increases, paid holidays, Paid Time Off, incentive programs, medical/dental/vision, disability benefits, 401(k) with company match, stock purchase plan, life insurance, wellness programs, and financial education resources.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific onsite requirements will be discussed during the hiring process.

The health of our associates and communities is a top priority. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer may be rescinded unless an acceptable explanation is provided. Elevance Health will follow all applicable laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status protected by law. Applicants who require accommodation to participate in the job application process may contact elevancehealthj for assistance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including the California Fair Chance Act and related ordinances where applicable.