Member Services Representative
Listed on 2026-01-22
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Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep, Event Manager / Planner
Benefits:
- Employee discounts
- Free uniforms
- Opportunity for advancement
- Training & development
- Wellness resources
If youâve got mainâcharacter energy, we want you.
Welcome to Crunch â where the vibes are high and the judgment is low.
If you want a job thatâs fun, fast, social, and full of energy (and free workouts), this is literally the perfect fit. Youâll greet members, hype people up, keep the club looking đĽ, and compete with your team like itâs the Crunch Olympics.
This is not a âsit quietly at a deskâ job. This is a be the vibe job. This is a walk in ready to start the party and hype up your team job.
⨠WHATâS IN IT FOR YOU
- FREE gym membership
- Top level Crunch membership with all the perks: classes, PT, hydromassage, all the goodies
- Training + development so you actually grow
- Real career opportunities â we promote from within and are growing quickly
- PT sales commission
- A fun, loud, highâenergy team that feels like a friend group
đŞ WHAT YOUâLL DO
Your shifts will be a mix of everything â perfect for anyone who hates being bored:
- Greet members like theyâre walking into a party
- Give fun, confident club tours
- Crush your membership sales goals
- Book members for their Kick Off appointment, so we can actually help them reach their goals!
- Keep the club clean, organized, and aesthetic
- Answer phones + help members with anything they need
- Open/close the POS drawer + complete checklists
- Join team meetings + club events
- Be the person who makes someoneâs day better just by saying hi with your million dollar smile!
Youâre basically the clubâs social butterfly.
đ WHO YOU ARE
- Outgoing, energetic, and coachable
- Loves fitness, loves people even more
- Customer service, sales, or hospitality experience = bonus
- Available for 3 shifts per week (3â6 hours each)
- Must be CPR/AED certified
- Someone who can hype others up and take feedback like a champ
If youâre the friend who always says âletâs go,â youâll thrive here.
đď¸ ABOUT CRUNCH
Crunch is a No Judgment zone where everyone â every body, every background â comes to get stronger, feel better, and have fun doing it. Weâre known for:
- Big energy
- Colorful personality
- Kickass group training
- Making serious fitness actually fun
We take care of our members AND our team. When you grow, we grow.
đ WHERE YOUâLL WORK
SIR Fitness operates Crunch clubs across SoCal, including:
Anaheim
⢠Orange
⢠Garden Grove
⢠Huntington Beach
⢠Fountain Valley
⢠Tustin
⢠San Clemente
⢠Vista
⢠Carmel Valley
⢠Eastlake
⢠Oceanside
⢠University Square
Our clubs include:
- Turf zones
- Olympic lifting platforms
- Group fitness studios
- HIIT Zone classes
- Hydromassage, tanning, lounges
- Cycle studios, 3D body scanners, saunas (select clubs)
- Personal training + nutrition coaching
Translation:
Youâll work in a gym that looks like a fitness influencerâs dream.
đ WHY YOUâLL LOVE IT
- Youâll actually have fun at work
- Meet new people every shift
- Build real sales + customer service skills
- Compete with your team (friendly trash talk encouraged)
- Enjoy the gym + recovery zone before/after shifts
- Be part of a growing company with real advancement
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