Fleet Coordinator and Print Specialist

Field Representative II, Cross Functional

Supports the daily operations of one or more MS locations, including copy production and finish work, mail center operation, receptionist duties, audio‑visual, administrative tasks, and maintaining billing logs and reports. Also supports the region’s MS logs and reports, assists during implementation, covers absences/vacations across Ricoh locations, and provides support during new account start‑ups. Responsible for supporting operational objectives at customer sites within a geographic territory.

Reports directly to the Site/Operation Manager or IAM, based on local staffing structure.

• Assist new MS site implementation.
• Assist Site Manager or Supervisor in offering suggestions for improvement (new or existing processes).
• Assist in training new and existing employees.
• Maintain accurate, complete, and up‑to‑date Site Procedure Guides, forms, logs, and other site branding as directed.
• Collect data for the Monthly Management Report as directed.
• Order paper, toner, and other supplies as directed.

• Process all incoming and outgoing mail.
• Perform mailroom functions, including mail fulfillment (sorting, filing, packaging, processing shipments).
• File and label documents and materials for storage and retrieval.
• Handle shipping and receiving, including movement of boxes or equipment.
• Provide courier service for pickup and delivery of mail and copy jobs (on‑campus and offsite).
• Assist in the Copy Center and perform all functions required for copy requests (binding, folders, laminating, etc.).
• Perform basic troubleshooting on all equipment within the Ricoh Center.
• Assist with coordinating work assignments to meet deadlines and service deliverables.
• Manage all aspects of the Ricoh Center in the absence of the Site Manager or Supervisor.
• Lead or direct the Daily Huddle when the Site Manager or Supervisor is absent (for single‑person sites, attend via conference call).
• Perform front desk receptionist duties.

• High school diploma plus 6–12 months of related work experience.
• Valid, violation‑free driver's license, reliable transportation, and required auto insurance per Ricoh policy.
• Experience using and operating shrink‑wrap, paper cutter, hole driller, bindery equipment, jogger, tape machine, electric stapler, scales, collators, and related equipment.
• Experience with postage meter equipment.

• Ability to use and troubleshoot mailroom equipment.
• Good organizational skills.
• Strong communication and customer service skills.

• Office environment with normal lighting, ventilation, temperature, and noise levels.
• Work assignments are diversified; must interpret, comprehend, and apply complex instructions and information.
• Some physical effort required, including prolonged standing, walking, bending, reaching, stretching, and lifting/moving up to 50 lbs.
• Occasional pushing/pulling of machines on wheels (up to 400 lbs.) for repair or relocation.
• Walking between buildings may be required.
• Moderate dexterity required (calculator, keyboard, tools, eye‑hand coordination).

The above statements are intended to describe the general nature and level of work performed. They are not an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with this position.

Come Create  you are seeking a team driven by passion and purpose, come create with us  are a team of information seekers and customer‑obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high‑performance team and our commitment to excellence.

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