Health Care Support Worker - Frailty Support Worker

Overview

Job Summary
The post is a Band 3 Frailty Support Worker on the Clinical Decisions Unit at Glangwili General Hospital, Carmarthen. The role focuses on caring for frail patients, supporting independence, mobility, nutrition and hydration to maximise functional ability. Interviews planned for 3/2/2026.

• Work alongside nursing and therapies teams; contribute as a good team player while able to work independently.
• Promote patient independence by focusing on mobility, nutrition and hydration.
• Refer to the full job description and person specification as attached in supporting documents.

• NVQ level 3 in Health or equivalent (or demonstrable equivalent).
• Good communication skills; able to work within a team and as an individual.
• Desirable: ability to speak Welsh is advantageous;
  English and/or Welsh speakers are welcome.
• Recent clinical experience in a relevant healthcare or social care environment.
• Experience of working as part of a team; willingness to attend further training.

• Essential:
  Numeracy and literacy to at least GCSE level or equivalent.
• Essential:
  Welsh language considerations described in the Welsh language requirements; bilingualism supported to enhance patient experience.
• Desirable: recognition of fundamentals of care; rehabilitation principles to enable independence.
• Desirable language:
  Welsh Speaker (Level
  1).

Hywel Dda University Health Board plans and provides NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and nearby counties. We employ over 13,000 staff delivering primary, community, in-hospital, mental health and learning disabilities services. We collaborate with local authorities and the public, private and third sectors, including our volunteers.

• Four main hospitals:
  Bronglais, Glangwili (Glangwili General Hospital), Prince Philip, Withybush Hospitals.
• Five community hospitals:
  Amman Valley, Llandovery, Tregaron, Tenby and South Pembrokeshire.
• Two integrated care centres:
  Aberaeron and Cardigan, plus other community settings.
• 47 general practices; dental practices; 97 community pharmacies; 43 general ophthalmic practices; 8 ophthalmic domiciliary providers.
• Numerous mental health and learning disabilities services.

Date posted: 21 January 2026
Pay scheme: Agenda for Change
Band: Band 3
Salary: £25,313 to £26,999 per year (pro rata if part time)
Contract: Permanent
Working pattern: Full-time or Part-time
Reference number: 100-ACS
013-0126
Job locations: Glangwili General Hospital, Carmarthen, SA31 2AF

Job responsibilities: A full job description and person specification are attached in the supporting documents. The Health Board is committed to bilingualism to enhance patient experiences; applications from Welsh speakers are welcome. Welsh language ability is desirable. If you do not meet the language requirements, learning options are available during employment.

Essential

• Qualifications and Knowledge
• Numeracy and literacy to GCSE level or equivalent
• NVQ/Diploma Level 3 in Health or relevant qualification
• Record of professional development

• Experience
• Recent clinical experience in a relevant healthcare or social care environment
• Experience of working as part of a team
• Willingness to attend further training

• Desirable
• Recognise the fundamentals of care
• Recognise rehabilitation principles and enabling patients to optimise independence

• Language Skills
• Welsh Speaker (Level
  1) - Desirable

Disclosure and Barring Service (DBS) Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975; a Disclosure must be sought from the DBS.

Certificate of Sponsorship: Applications from job seekers who require Skilled Worker sponsorship will be considered. See UK Visas and Immigration for details.

Employer details: Hywel Dda University Health Board, Glangwili General Hospital, Carmarthen, SA31 2AF
. Website: (Use the "Apply for this Job" box below)./