Senior Service Technician

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Your expertise keeps operations running. Join our team in Element Logic as a Sr. Service Technician. Perform preventive maintenance, audits, and repairs that ensure our cutting‑edge systems deliver maximum performance. Ensure optimal and safe performance of client‑site equipment by leading preventive and corrective maintenance activities, supervising field teams, and serving as a technical subject‑matter expert. You’ll inspect and repair machinery, dismantle and reassemble equipment, and apply your mechanical knowledge to solve complex issues.

You’ll deliver detailed audit reports, train operators, and collaborate with remote support teams to resolve technical challenges. With strong leadership and hands‑on skills, you’ll drive process improvements, uphold quality standards, and keep our automation solutions reliable and efficient.

• Reassemble machines after the completion of repair or maintenance work.
• Start machines and observe mechanical operation to determine efficiency and to detect problems.
• Inspect or test damaged machine parts, and mark defective areas or advise supervisors of repair needs.
• Lubricate or apply adhesives or other materials to machines, machine parts, or other equipment, according to specified procedures.
• Install, replace, or change machine parts and attachments, according to production specifications.
• Dismantle machines and remove parts for repair, using hand tools, chain falls, jacks, cranes, or hoists.
• Record production, repair, and machine maintenance information.
• Read work orders and specifications to determine machines and equipment requiring repair or maintenance.
• Set up and operate machines, and adjust controls to regulate operations.
• Collaborate with other workers to repair or move machines, machine parts, or equipment.
• Inventory and requisition machine parts, equipment, and other supplies so that stock can be maintained and replenished.
• Transport machine parts, tools, equipment, and other material between work areas and storage, using cranes, hoists, or dollies.
• Collect and discard worn machine parts and other refuse in order to maintain machinery and work areas.
• Clean machines and machine parts, using cleaning solvents, cloths, air guns, hoses, vacuums, or other equipment.
• Provide training on the maintenance and operations of the equipment.
• Work with remote support teams to open tickets related to support and warranty.
• Travel to North America, Mexico or EU for trainings and meetings as required.
• Ability to read, interpret, and apply information from technical documents (blueprints, schematics, and assembly drawings).
• Acts as the Subject Matter Expert (SME), providing technical guidance and mentorship to junior staff.

• Minimum 4 years of experience in machinery or other related fields.
• Education:
  
  Completion of a post‑secondary program in Industrial Mechanics, Electromechanical Engineering, or a related field or equivalent experience is preferred.
• Knowledge in details of all types of conveyors and associated components.
• Knowledge of Microsoft Office suite programs and CMMS.
• Good understating of logistics processes.
• Mechanical/conveyor knowledge.
• Possess a valid passport with the ability to travel internationally.
• Possesses the basic knowledge and skill set required for troubleshooting and repairs.
• Certifications in all lift equipment.
• Strong analytical skills to document faults, observations, and process deviations accurately.

• A keen attention to detail and the ability to solve mechanical and electrical problems.
• Keeping an organized daily log of all machine maintenance and repairs.
• Collaborating with other technicians to solve complex mechanical issues.
• Great organizational and time management abilities.
• Have the ability to provide detail reports.

• Innovative and creative workplace in a growing company.
• Good work‑life balance with a strong focus on mental health.
• Individual competence development plans.
• Focus on sustainability by promoting an inclusive environment.
• Competitive compensation and comprehensive benefits.
• Element…