Senior Customer Success Manager - Retention Upsell
Job in
Carlsbad, Eddy County, New Mexico, 88221, USA
Listed on 2026-01-14
Listing for:
Elsevier
Full Time
position Listed on 2026-01-14
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Success Mgr./ CSM, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A global information analytics company is seeking a Customer Success Manager to manage customer relationships and drive retention and renewal growth. The role entails identifying upsell and cross-sell opportunities while providing onboarding and training to ensure successful adaptation of their solutions. Candidates should have a university degree, a background in customer engagement, and fluency in English. The position offers a competitive salary range of $95,300 - $158,800, with additional country-specific benefits.
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Position Requirements
10+ Years
work experience
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