Maintenance Tech GPP

Position: Maintenance Tech- FT- GPP
# Maintenance Tech- FT- GPPGrand Pacific Palisades - Carlsbad, CA 92008## Description
** Position Summary/ Objective:
** Under the direction of the Maintenance Supervisor, Manager, and/or Director, the Maintenance Tech I performs general maintenance, conducts routine inspections, and addresses equipment or structural issues within the resort facility. This entry-level position demands a proactive and adaptable approach, emphasizing not only technical proficiency and sound judgment but also a paramount commitment to safety. By actively engaging in GPR safety programs and embracing industry-standard safety practices, the Maintenance Tech I ensures the operational integrity of the property's facilities while prioritizing a secure and hazard-free environment for both team members and guests.
** Primary

Essential Functions:

*** All associates are obligated to support and uphold the values, expectations, policies, and procedures of Grand Pacific Resorts as outlined in the Employee Handbook.
* Perform routine preventative maintenance and repairs of the property, common areas, and guest rooms, focusing on basic electrical, plumbing, painting, appliance repair, and HVAC with little or no supervision.
* Undergo training and mentorship to enhance troubleshooting, diagnostic, and repair skills gradually.
* Seek guidance from experienced team members for more complex troubleshooting scenarios.
* Gain hands-on experience in equipment upkeep and regular inspections.
* Inspect and maintain tools, work areas, work carts, equipment, or machines.
* Identify, locate, and operate all shut-off valves for equipment, machines, or utility systems.
* Maintain maintenance inventory and requisition parts and supplies as needed.
* Perform general maintenance and cleaning of common areas, maintenance shop, trash removal, and snow removal if applicable.
* Utilize Computerized Maintenance Management System (CMMS) and other mobile apps to create and close work orders with appropriate data (labor hours, downtime, problem/cause/remedy, and parts used).
* Follow written and verbal instructions and complete documentation associated with work orders/guest requests.
* Communicate with resort guests to triage facilities issues, set service response expectations, and validate that work has been completed to quality control and guest expectations.
* Develop and maintain positive working relationships across all levels of the organization.
* Adhere to all OSHA and other regulatory agencies having jurisdiction on health and safety regulations.
* Understand and follow safe work practices in accordance with the OSHA/Resort Safety Programs and Emergency Response Manual.
* Participate in Safety Programs within the Resort through awareness in everyday job functions.
* Participate on the Resort Safety Committee and Emergency Response Team.
* Report injuries, illnesses, workplace hazards, issues with tools, equipment, machines, unsafe acts/unsafe conditions to the respective Supervisor/Manager and or Safety Committee.
* Adhere to the Lockout/Tagout program and procedures under the guidance of senior team members.## Qualifications
** Education,

Skills & Experience:

** The ideal candidate for this role is a detail-oriented and thorough professional, consistently providing exemplary customer service to guests, owners, management, and associates. Key qualifications include:
** I. Related Maintenance

Experience:

*** At least one year of maintenance experience in the hospitality industry, building maintenance, or a related trade.
** II. Basic Trade

Skills:

**
* * Electrical Knowledge:*  + Change out electrical outlets, switches, light bulbs, and ballasts.  + Operate a multimeter and/or voltage tester.  + Conduct general troubleshooting of electrical circuits.
* * Plumbing Knowledge:*  + Use a plunger and/or closet auger.  + Operate a drain-cleaning machine (aka Snake).  + Install shower heads and faucets.
* * Mechanical Knowledge:*  + General understanding of HVAC systems and sequence of operations.  + Replace AC filters.  + Install thermostats.
* * General Repairs:*  + Conduct general furniture repairs (paint touch-up, wood repair, etc.).  + Perform minor drywall repairs (patches), carpet repairs, and vinyl flooring repairs.  + Conduct painting tasks for touch-ups and small projects.
** III. Additional Skills and Traits:
*** Basic computer skills and ability to operate mobile devices.
* Strong customer focus and service skills.
* Ability to follow written and verbal instructions.
* Excellent organizational skills.
* Experience in the hospitality industry (Hotel/Resort preferred).
* Ability to work well in a diverse team environment.
** Additional Eligibility Qualifications

Required:

*** Must be available for regular on-call work assignments/emergency calls, work scheduled off-hours, and emergency overtime as required.
* Availability for various shifts, including weekends and holidays.
* Successful completion of applicable auditions or skill testing, background check, physical examination, and drug screening…