Retail Sales Associate​/Customer Service

Job Title

Retail Sales Associate / Customer Service – Well Biz Brands, Inc.

Elements Massage is a wellness studio looking for an engaging, fearless, outgoing personality to lead retail sales and customer service of potential clients and current members. Our business is built on Elements Wellness Program sales, and we reward our team when we meet our objectives. Team members will earn commission for wellness plan sales and have the opportunity to earn up to $500+.

• Create an exceptional customer service experience for all clients every time they enter the studio.
• Inform all clients about the benefits of the Elements Wellness Program, a no‑hassle membership plan.
• Follow our proven sales process to enroll clients into the Elements Wellness Program.
• Be the first and final face of hospitality, whether on the phone or in the studio.
• Ensure the client appointment paperwork and payment process is brief, painless, and accurate.
• Work as a team with Managers and Massage Therapists to create an environment where clients are the center of the world.

• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
• Like talking but more importantly love listening to all new clients, established clients, and prospective clients.
• Can turn every incident of client criticism into a story of great customer service.
• Prior retail sales experience preferred; selling memberships or services in‑person to potential clients.
• Customer Service in a spa‑like or similar environment preferred.
• Familiarity with modern office tools and systems; scheduling and payments are processed with easy‑to‑learn computer programs.
• Driven to create the best work environment for the employees and the best experiences for the client.

Entry level

Full‑time

Sales and Business Development

Health, Wellness & Fitness