Assistant Manager

• Act as manager when manager is unavailable
• In charge of shifts and delegating tasks
• Restock the register nightly for the correct change
• Take deposits to the bank several times a week and maintain an accurate count of petty cash
• Assist with managing inventory and placing orders
• Assist in writing the schedule and collecting information from employees about schedule issues
• Lead the team, ensuring food is made accurately and delivered to customers in a timely manner
• Show exemplary knowledge of the job and provide excellent customer service
• Deal with upset customers/problems with food politely, ensuring customer satisfaction
• Accept deliveries, ensuring they are complete and correct, or issue refunds as necessary
• Communicate with managers/owners about inventory status and order completeness
• Communicate with managers/owners about employee strengths, weaknesses, and customer service
• Manage the break schedule, ensuring employees arrive on time and take appropriate breaks
• Attend management meetings
• Communicate new ideas for improving efficiency, safety, and recipes to managers/owners
• Assist with interviews, evaluations, and training
• Memorize training material and explain health benefits of ingredients to customers
• Keep the front lobby and outside area clean
• Provide excellent customer service, including being positive and informative
• Assist and ring up guests, answer phone calls, and take orders
• Have thorough knowledge of food and recipes, following procedures to make food timely and sanitary
• Prep food according to proper procedures
• Continuously clean the kitchen and lobby
• Put away deliveries and keep everything organized
• Wash dishes and put them away
• Communicate with staff to ensure all orders are made correctly and timely
• Carry out food to customers
• Show up on time and take breaks for appropriate lengths
• Complete all opening and closing duties
• Perform additional tasks as requested by the manager
• Follow sanitation guidelines
• Stock and rotate food
• Adhere to safety procedures
• Practice cost-cutting measures
• Work as a team
• Communicate effectively with coworkers and managers

• Become food certified
• Basic computer skills and experience with POS systems; handling cash and credit cards
• Follow health, sanitary, and safety requirements
• Ability to stand for long periods, lift heavy boxes, and work quickly
• Maintain a clean and appropriate personal appearance
• Positive attitude and willingness to work well with others
• Leadership abilities and management experience are a plus

I acknowledge that I am applying for employment with an independently owned and operated Vitality Bowls franchisee, a separate company and employer from Vitality Bowls and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, and Vitality Bowls does not accept, review or store my application.

Any questions about my application or the hiring process must be directed to the locally owned and operated Vitality Bowls franchisee.

Vitality Bowls specializes in making delicious açaí bowls, a thick blend of the açaí berry topped with organic granola and a selection of superfood ingredients. Additional antioxidant-rich menu items include smoothies, juices, salads and more. No ingredient fillers such as ice, frozen yogurt, or artificial preservatives are used, giving the purest taste possible to each item.

• Make a great first impression: smile and greet each guest.
• Show a sense of urgency and strive to minimize wait times.
• Get to know your guests and make them regulars.
• Make a memorable connection and send each guest off with a smile.

• Become knowledgeable about Vitality Bowls menu and preparation methods.
• Being fitness and nutritionally minded will help you understand your customer.
• Develop a good understanding of each ingredient’s nutritional values.
• Deliver a perfect meal item every time.

• Work together as one team to deliver a great meal and provide outstanding service.
• Be courteous to your fellow team members and make Vitality Bowls a fun and uplifting place to work.
• Seek opportunities to exceed expectations.
• Embrace the ACT principal – be Accountable, practice good Communication, and be Trustworthy.

• Look sharp and be on time for all scheduled shifts, and have reliable transportation to our location.
• Keep the store clean, organized, and looking great consistently.
• Operate cash register and handle all cash transactions with careful consideration.
• Do your best and strive for excellence in everything you do.