Hospice Clinical Liaison

JOIN A TEAM THAT IS COMPACT IN SIZE, YET LARGE OF HEART

Hospice of the North Coast hires passionate individuals eager to join our agency's mission: to deliver compassionate, personalized care to patients and their families during end-of-life transitions. We hire individuals who thrive on playing a unique role in a person's life. Our team is composed of compassionate clinicians and dedicated administrative staff who take pride in serving as advocates for every patient and find fulfillment in being part of a deeply intimate stage of life.

Collectively, we serve patients, their families, and the community. Are you looking for a role where you can make a meaningful impact? Apply today!

Hospice Clinical Liaison - Full-Time (Monday - Friday, 8:30am - 5:00pm)

The Hospice Clinical Liaison serves as a vital link between Hospice of the North Coast (HNC) and the community, blending clinical expertise with outreach and relationship-building skills. This role is ideal for a licensed RN, LVN, LCSW, or MSW who brings both healthcare experience and a passion for connecting with others. The Clinical Liaison is responsible for increasing hospice admissions through strategic referral development, education, and community engagement.

With a strong understanding of hospice and palliative care, the Liaison collaborates closely with HNC's interdisciplinary team to ensure timely, compassionate care while serving as a trusted clinical resource to patients, families, and providers.

• Drive admission growth and meet strategic referral targets (10% growth each quarter after ramp-up period)
• Educate hospitals, skilled nursing facilities, physician practices, and community partners on hospice services and eligibility
• Develop and maintain strong relationships with referral sources
• Act as a clinical resource and bridge between patients, families, and referring providers
• Collaborate with HNC's clinical team to ensure excellent care coordination and timely response
• Represent HNC at community and professional events with confidence, empathy, and professionalism
• Effectively deliver presentations and engage in public speaking about hospice care, services, and eligibility

• Licensed RN, LVN, LCSW, or MSW (required)
• 2+ years of healthcare sales, education, outreach, or community liaison experience
• Deep understanding of clinical care and hospice philosophy
• Excellent communication, public speaking, and relationship-building skills
• Self-starter who thrives on purpose-driven work and is comfortable with autonomy
• Valid driver's license, reliable transportation, and current auto insurance
• Bilingual English/Spanish a plus

• Strategic Thinker:
  Navigates complex marketing challenges with sound judgment while supporting overall organizational growth
• Passion and
  
  Purpose:
  
  Brings a genuine, mission-centered commitment to improving the lives of patients, families, and the community
• Strong Work Ethic:
  Demonstrates reliability, initiative, and a dedication to excellence in every interaction
• Marketing and Networking:
  Builds meaningful relationships with referral sources and effectively communicates the value of HNC's services
• Cold Calling Proficiency:
  Confidently initiates outreach to new partners and represents HNC with professionalism and empathy
• Effective Communicator:
  Clear, concise, and compassionate in written and verbal communication
• Public Speaking Ability:
  Skilled in delivering presentations and educating diverse audiences about hospice and palliative care
• Organizational Excellence:
  Highly organized, detail-oriented, and effective at managing outreach activities, documentation, and deadline

• 100% Employer-paid Medical, Dental, and Vision coverage
• Matching 401K Plan
• Free Life Insurance and LTD plan
• Continuous professional development and training
• Generous PTO Accrual
• Holiday Pay
• Employee Assistance Program (EAP)
• Small service area for facility management

Hospice of the North Coast is committed to equal employment opportunity. We do not discriminate against employees or applicants on any legally protected basis, including veteran status, race, color, sex, religion, gender identity, national origin, or disability status.

Disclaimer:
All employees are required to pass pre-employment drug and physical screenings, as well as background checks including criminal history, employment verification, education verification, and an OIG exclusion review.