Fleet Program Manager

Role Summary

The Fleet Program Manager is responsible for overseeing the operational components of the company’s vehicle fleet. This role partners with an external Fleet Management vendor, ensuring that all vehicles are compliant, safe, and aligned with the needs of field-based employees. This role will serve as the organization’s primary lead for car fleet matters, including vendor relationship management, KPI tracking, and cross-functional partnership to ensure the fleet program supports the broader goals of the organization.

• Oversee Fleet Operations
  • Own end-to-end administration of Car Fleet program to support evolving business needs
  • Analyze, interpret, and enforce fleet policies and standards for internal stakeholders and recommend policy improvements to management
  • Serve as the primary point of contact for all fleet-related inquiries from employees
  • Lead all operations such as Vendor coordination, Data/Reporting, Maintenance and tracking and policy and compliance support
• Operates with minimal day-to-day supervision and receives general direction on new or evolving fleet initiatives
• Vendor & Partner Management
  • Act as the primary day-to-day contact with the Fleet Management vendor, troubleshooting escalated issues, monitoring vendor performance, and reviewing contract terms
  • Manage other critical relationships to enable successful fleet operations, including maintenance vendors, telematics providers, and insurance carriers
  • Ensure that all vendors are acting in the best interest of Ionis
• Recordkeeping & Data Management
  • Oversee comprehensive and accurate recordkeeping for all fleet vehicles, including utilization trends, maintenance histories, risk events, and compliance documents
  • Regularly analyze fleet data to identify patterns, inefficiencies, and improvement opportunities, presenting recommendations to management
  • Prepares standard analytical reports and recommendations related to cost optimization, utilization, and compliance for leadership review
• Policy Compliance
  • Independently applies established fleet policies and procedures to resolve operational, compliance, and vendor-related issues
  • Maintain company Car Fleet policy, including eligibility, usage, safety, and maintenance guidelines
  • Ensure full compliance with federal, state, and local regulations (excluding license, title, registration, and insurance, which are managed by the external vendor)
  • Partner with Fleet Management Partner to monitor regulatory developments and adapt internal procedures to maintain compliance
  • Prepare, audit, and file necessary compliance paperwork and facilitate timely completion of vehicle inspections and documentation through the Fleet Management company
• Stakeholder Collaboration
  • Work cross-functionally with HR, Legal, Finance, Field Operations, and other functions to ensure alignment of fleet program goals
  • Lead internal communications with stakeholders to forecast and manage vehicle availability, minimize downtime, and ensure employee safety

• Bachelor’s degree required, ideally in business administration, logistics, supply chain management, or related field
• Minimum 2 years of related experience; ideally in operations, fleet management, or program management, with demonstrated ability in program or process optimization
• Strong project management, time management, analytical, organizational, and problem-solving skills
• Strong interpersonal skills and a proven ability to communicate with influence and foster vendor and stakeholder relationships
• Ability to work independently, prioritize tasks, and drive results in a fast-paced environment