Flood & Insurance Specialist

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Banc of California is a bank holding company headquartered in Los Angeles with one wholly-owned banking subsidiary, Banc of California. The bank focuses on relationship‑based business banking, providing loan and deposit products to small, middle‑market, and venture‑backed businesses. It has full‑service branches throughout California and Denver, Colorado, and offers payment processing solutions through its subsidiary, Deepstack Technologies.

At Banc of California, our success is driven by our people. We foster an environment where everyone can reach their full potential, embracing empowerment, progressive thinking, and entrepreneurial spirit. Our core values – Entrepreneurialism, Operational Excellence, and Superior Analytics – empower us in creating a dynamic and inclusive workplace.

The Flood & Insurance Specialist will play a pivotal role in managing and overseeing aspects of our flood and/or insurance operations. This position requires extensive knowledge of flood and/or insurance policies, risk management, and regulatory compliance. Responsibilities include reviewing, monitoring, and ensuring the bank adheres to flood and non‑flood insurance requirements.

• Ensure compliance with the National Flood Insurance Program (NFIP) and all applicable federal and state flood insurance regulations (such as the Flood Disaster Protection Act and the Homeowner Flood Insurance Affordability Act).
• Monitor and track insurance coverage for all applicable loans, ensuring proper coverage is maintained throughout the loan term.
• Request, review, and validate insurance policies, declarations, and certificates for sufficiency and compliance with requirements.
• Coordinate forced‑placed insurance when borrowers fail to provide adequate coverage, notifying borrowers according to regulatory requirements.
• Act as a liaison between the bank, insurance providers, loan servicing teams, and insurance tracking vendor.
• Respond to inquiries from auditors, regulators, and internal stakeholders related to flood insurance and risk management.
• Order monitor and maintain accurate records of flood determinations, insurance policies, notices to borrowers, and all related correspondence.
• Help support and execute the strategic plans for the flood and/or insurance division, aligning with the company's overall goals and objectives.
• Support and enhance the comprehensive flood and/or insurance policies and procedures.
• Conduct risk assessments to identify potential insurance and/or flood hazards and help develop mitigation strategies.
• Ensure all flood insurance operations comply with federal, state, and local regulations.
• Perform daily workflows within Flood and/or Insurance Team.
• Perform team daily functions as needed to support the team.
• Support audit processes by ensuring all required documentation is current, organized, and readily accessible.
• Ensure adherence to updates and procedural changes.
• Work directly with the banks’ lending units to resolve any flood and insurance related issues.
• Maintain the highest level of confidentiality with all information obtained.
• Build and maintain strong relationships with clients (internally and externally), providing applicable guidance on flood and insurance matters.
• Treat people with respect; keep commitments; inspire the trust of others; work ethically and with integrity; uphold organizational values; accept responsibility for own actions.
• Demonstrate knowledge of and adherence to EEO policy; show respect and sensitivity for cultural differences; educate others on the value of diversity; promote a working environment free of harassment of any type; build a diverse workforce and support affirmative action.
• Follow policies and procedures; complete tasks correctly and on time; support the company’s goals and values.
• Perform the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules,…