Enterprise Business Systems Manager

Description

Full Swing is the leader in sports technology, revolutionizing the way athletes and enthusiasts train, play, and experience the game. Trusted by the world’s best golfers including Tiger Woods, Jon Rahm, and Jordan Spieth, Full Swing delivers industry-leading golf simulators and launch monitors used both at home and on the PGA Tour. We blend cutting‑edge hardware and software to bring golf to life like never before.

If you love building smarter systems, solving complex business problems, and making companies run better — this role is for you.

We’re hiring an Enterprise Business Systems Manager to lead and optimize the platforms that keep our business moving. This is a highly visible role where you'll partner with leaders across the company to improve processes, streamline operations, and make our ERP and business systems work at their full potential. You won’t just maintain systems — you’ll transform how the business operates.

We’re looking for someone who is equal parts strategic thinker, problem solver, and hands‑on systems expert — someone who enjoys ownership and wants to make a real impact.

• Supervise ERP Analysts, Business Systems Analysts, ERP Administrator or IT Support
• Provide coaching, direction, and performance management
• Manage workload and project prioritization

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Serve as the primary owner and administrator of the company ERP system, including configuration, maintenance, and ongoing optimization
• Manage ERP system upgrades, patches, and enhancements to ensure system stability and performance
• Develops and implements roadmaps for business applications (ERP, CRM) that align with long‑term company goals.
• Partner with business stakeholders to understand requirements and translate them into system solutions
• Identify opportunities to improve workflows and automate manual processes
• Lead ERP‑related projects including system implementations, enhancements, and integrations
• Manage relationships with ERP vendors and external consultants
• Ensure ERP data accuracy and maintain strong data governance practices
• Develop and maintain reports and dashboards to support business decision‑making
• Manages critical relationships with technology vendors, ensuring performance, quality, and security.
• Troubleshoot and resolve complex ERP system issues
• Manage system integrations between the ERP and other business systems such as CRM, warehouse management, ecommerce, and financial platforms
• Maintain user roles, permissions, and system security controls
• Develop documentation and provide training to ERP users across the organization
• Serve as the primary escalation point for ERP‑related support issues.
• Perform other related duties as assigned.

• Bachelor’s degree in Information Systems, Computer Science, Business Administration, or a related field preferred
• Minimum of 5 years of experience supporting or administering ERP systems
• A minimum of 5 years experience with successful implementation
• Strong experience with cloud‑based ERP and CRM platforms preferred, particularly Net Suite and Salesforce, including system configuration, integrations, and process optimization
• Experience managing ERP implementations, upgrades, or major system enhancements preferred
• Strong experience with ERP platforms such as
• * Preferred:
  Net Suite
• * SAP, Oracle, Microsoft Dynamics, Epicor, or similar systems
• Experience working in manufacturing, supply chain, or product‑based companies strongly preferred
• Strong understanding of ERP modules including finance, inventory, order management, supply chain, and manufacturing operations
• Experience working with system integration platforms and third‑party applications
• * Preferred:
  Mulesoft
• * Boomi, Informatica, Oracle, Jitterbit, Celigo,
• Strong analytical and problem‑solving skills with the ability to troubleshoot complex system issues
• Ability to translate business needs into technical solutions
• Experience working cross‑functionally with Finance, Operations, Engineering, and Sales teams
• Strong project management and organizational skills
• Experience managing…