Ecommerce Coordinator

Tubby Todd is a family-first, founder-led brand that believes in the power of gentle, effective care for every little body. Since 2014,we’vebeen on a mission to provide parents with solutions for their babies’ sensitive skin—like eczema, diaper rash, and cradle cap—using clean, safe ingredients parents can trust.

We’vegrown beyond baby skincare to offer personal care essentials for the whole family, fueled by an engaged community of moms and parents who share their stories and love for Tubby Todd. With a thriving DTC business, growing Amazon presence, and upcoming retail expansion, now is the perfect time to deepen our customer lifecycle strategy and maximize LTV.

As an eCommerce Specialist,you’llbring the magic of Tubby Todd to life online- supporting product launches, promotions, and ongoing optimizations that make it easier (and more fun!) for families to shop with us!

The ideal candidate has hands-on Shopify experience, strong organizational instincts, and a proactive, detail-oriented mindset. You thrive in a collaborative environment,anticipate needs before they arise, and have a natural curiosity to keep learning and improving.

• Own day-to-day ecommerce execution across Shopify, including launches, promos, product drops, and merchandising updates.
• Optimize site navigation, product pages, and collection architecture to improve discovery, CVR, and AOV.
• Ensure product positioning, bundles, and promotional placementsladderup to growth goals and seasonal strategies.
• Partner with Growth & Creative to keep the onsite journey aligned with brand storytelling and conversion strategy.

• QA all onsite updates:copy, imagery, pricing, variants,andbundlestomaintainaccuracy and protect brand integrity.
• Monitor site performance daily for broken links, outdated content, image issues, and inconsistencies across devices.
• Maintain a high bar for brand-first presentation across homepage, collection pages, and PDPs.
• Ensure new assets and creativerefreshesare uploaded on-timeand deliver a seamless customer experience.

• Support flawless execution of new product launches, seasonal campaigns, and promo events across site surfaces.
• Coordinate cross-functionally
  
  Marketing, Ops, Creative) to align timelines, deliverables, and launch-readiness.
• Participate in QA for major launches, sales, and peak-traffic moments to ensure error-free execution.
• Implement structured pre-/post-launch QA workflows to reduce friction and improve operational reliability.

• Maintain organized documentation, SOPs, and versioning to streamline ecommerce operations.
• Act as a connector between Growth, Creative, Ops, and Customer Experience to keep all initiatives aligned.
• Proactivelyidentifyblockers, inaccuracies, or system gaps
• Support ad-hoc needs across the broader Tubby Todd team with a positive, collaborative mindset.

• 2-3 years of experience in eCommerce preferably in a DTC Shopify environment
• Bachelor’s degree in Marketing, Business, or a related field preferred
• Proven project management and organizational skills with a knack for prioritizing details and deadlines.
• Understanding of eCommerce best practices
• Strong attention to detail with a knack for spotting inconsistencies before anyone else does
• Excellent written and verbal communication skills
• Collaborative, curious, and eager to learn new tools, processes, and systems
• Willingness to occasionally flex your schedule for launches, promotions, and key brand events (like BFCM)