Receptionist & Office Coordinator

Sprott USA

Sprott USA, a division of the Sprott Group of Companies, provides US and international investors with a full range of precious metals and critical materials investment options, including separately managed accounts, brokerage services and private placements.

Sprott USA is looking for an energetic, engaging and highly motivated full-time Receptionist & Office Coordinator to join its team in its Carlsbad, California office. This position will report to the Senior Human Resources Generalist and be responsible for welcoming employees and visitors, maintaining office inventory and communal areas, and coordinating office projects and events. The ideal hire is someone that has a “no task is too small or too big” mentality, and will be collaborative, flexible, and extremely organized.

Additionally, the candidate will have good energy about them, a service-focus mindset, be detail-oriented, pro-active and have a positive and engaging personality. They must enjoy interacting with people and demonstrate an ability to maintain composure and problem-solve. This position will report to the office 5 days per week.

• Welcoming employees and guests and providing assistance as needed;
• Taking voicemail messages and relaying them to the appropriate person;
• Handling, sorting and distributing all incoming deliveries, couriers and mail services, including internal mail distribution;
• Handling all outgoing deliveries, couriers and mail services;
• Sustaining a neat, organized, well-equipped and safe reception, kitchen and overall office space, including unloading the dishwasher and coffee machine maintenance;
• Reporting any suspicious persons or activities;
• Organizing office catering when requested including ordering, setting up and cleaning up;
• Ordering and stocking the office and kitchen supplies (including snacks), tracking inventory and creating supply lists for ease of re-orders;
• Coordinating with vendors for general office maintenance (cleaners, building management, plant care, etc.);
• Managing vendors, monitoring and maintaining office equipment, inventory supplies and order replacement supplies as needed and ensuring everything is in good working order;
• Maintaining a safe and secure working environment by following Company policy and local health and safety requirements;
• Preparing the boardroom for meetings with audio visual equipment;
• Coordinating and communicating with the reception, information technology and accounting teams in the other offices;
• Liaising with building management and IT for security requests, visitor key fobs and facilities management;
• Helping to support the team with administrative tasks such as entertainment, reservations and managing expenses;
• Event planning management;
• Ad hoc requests and projects as needed.

• 2 years of corporate administrative experience;
• Technology proficient;
• Excellent knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint and Teams);
• Strong organizational skills and attention to detail;
• Exceptional telephone and written communication skills;
• Comfortable in a multi-support role;
• Ability to work independently as well as part of a team;
• Good energy, detail oriented and a positive and engaging personality;
• Enjoy interacting with people and service-oriented mindset;
• Ability to maintain composure and problem-solve while multi-tasking;
• Proactive and high emotional intelligence.

To apply for this position, please include a resume and cover letter with your submission. We thank all applicants for their interest; however, only qualified candidates as determined by Sprott will be contacted. Sprott does not accept unsolicited agency resumes or phone calls.

Sprott welcomes and encourages applications from people with disabilities. Please let us know if we can provide accommodations to support your participation in Sprott’s recruitment process.

Sprott is an Equal Opportunity Employer.