Control and Scheduling Manager

Northern Security Ltd is a leading security company providing guarding, alarm response, and electronic security services across the North of England and South West Scotland. With decades of experience, we deliver solutions tailored to meet diverse contractual needs using a highly trained workforce, innovative technology, and a proactive approach. Our comprehensive security services include personnel, mobile patrols, alarm response and keyholding, intruder alarms, CCTV, fire alarms, and access control systems.

Northern Security Ltd is a trusted partner for blue-chip organisations, educational institutions, healthcare providers, local authorities, airports, and maritime facilities.

Accredited by NSI and BAFE, we are committed to delivering reliability, efficiency, and excellence in security management.

This is a full-time on-site role based in Carlisle for a Control and Scheduling Manager. The individual will oversee staff scheduling, ensure efficient deployment of resources, and coordinate with clients to meet their security requirements. Key responsibilities include managing shift patterns, handling staff queries, responding to incidents, and ensuring compliance with company policies and regulatory standards. The manager will also monitor operational procedures and provide timely reports to internal and external stakeholders.

• Proficiency in workforce scheduling, time management, and resource allocation
• Strong understanding of security management, contract administration, and compliance with regulations
• Experience in leadership, problem-solving, and decision-making in dynamic environments
• Excellent communication, interpersonal, and team collaboration skills
• Proficiency in computer systems, software tools, and Microsoft Office Suite
• Experience in security operations or facilities management, with relevant certifications (e.g., SIA license, NSI training) being advantageous
• Ability to remain calm under pressure and to handle emergency situations effectively
• Availability to work flexible hours, including weekends, and adapt to operational needs

Salary: £35,000 per annum for a 42.5 hour flexible working week - to be available to cover shifts as and when required.

• Full training will be provided
• 28 days holiday (pro rata for part time hours)
• Company contributory pension scheme available